LiveCareer-Resume

center attendant resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Ambitious student pursuing a biology degree eager to contribute developed knowledge in a conservation role. Skilled in customer service and problem solving in various settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Animal behavior management techniques
  • Problem resolution
  • Physical stamina
  • First Aid/CPR
  • Communications
  • Inventory management
  • Organization
  • Customer service
  • Cash and credit card transactions
Experience
Center Attendant, 01/2019 to Current
Vail ResortsBrighton, MI,
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Reviewed daily sales transactions and analyzed for errors.
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Delivered updated and accurate information in response to guest inquiries.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Processed order transactions, including debit and cash operations.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Recorded accurate customer orders utilizing company computer system.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Earned reputation for good attendance and hard work.
Rescue Volunteer, 06/2018 to Current
Girl Scouts Of Wisconsin SoutheastWest Bend, WI,
  • Performed custodial duties, including mopping, sweeping and sterilizing equipment.
  • Performed daily care, including feeding, watering and cleaning animal enclosures for rescued animals.
  • Stocked delivered animal food and supplies in central supply room.
  • Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
  • Maintained daily care logs for sheltered animals.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Identified animal health concerns and discussed problems with supervisors.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Refilled disinfectant bottles, sanitized counters, utensils, equipment and floors and placed clean towels at each station following shift completion.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Removed animal waste from enclosures, placing in trash receptacles.
Trip Leader, 08/2017 to Current
Old Dominion UniversityCity, STATE,
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated safety knowledge through Wilderness First Aid and CPR Training
  • Created agendas and communication materials for team meetings.0-p
  • Leveraged Google Sheets and Microsoft Excel to input and compile data gathered from various sources.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Assisted with smooth and efficient transitions between arrival, room periods, activities, field trips, snacks and departures.
  • Mentored staff and students in safety procedures and protocols to prevent accidents and injuries.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Engaged with participants to encourage involvement in different recreational activities.
  • Participated in games and recreational activities which encouraged individuals and staff to join in.
  • Established long lasting relationships with both staff members and students through effective communication.
  • Organized and lead variety of small and large group activities, including ice breakers, team building and debriefing activities.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Established, identified and assessed event goals and intended outcomes.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Advertised for upcoming events to promote engagement and involvement.
  • Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
  • Mediated conflicts between campers by deescalating and digressing.
Animal Husbandry Intern, 11/2017 to 08/2018
The Bunny Hutch And CLIMATES-RescueCity, STATE,
  • Performed custodial duties, including mopping, sweeping and sterilizing equipment.
  • Performed daily care, including feeding, watering and cleaning animal enclosures for rescued animals.
  • Stocked delivered animal food and supplies in central supply room.
  • Observed shelter animals for unusual symptoms indicative of medical or behavioral problems, reporting issues to shelter manager.
  • Walked animals in assigned area to complete daily enrichment.
  • Maintained daily care logs for sheltered animals.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Identified animal health concerns and discussed problems with supervisors.
  • Adhered to all animal care plans, medication requirements and dietary restrictions while providing care.
  • Kept animals safe by remaining alert to environmental conditions such as temperature, humidity and light.
  • Maintained clean and orderly runs, exhibits and cages.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Walked animals outside for potty breaks two times per shift to avoid accidents in play areas and on bedding.
  • Refilled bottles, sanitized equipment, utensils and all surfaces and placed clean towels at each station following shift completion.
  • Administered treatments to sick or injured animals and consulted supervisors to handle more complex concerns.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Offered every guest exceptional customer service and support, as well as top-notch care to each animal.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Bathed, dried and/or groomed animals each day.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • Removed animal waste from cages, runs and exhibits, placing in trash receptacles or in-ground septic systems.
  • Treated basic wellness issues such as superficial wounds and called in assistance for more complex concerns.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Promoted optimal physical and social health by feeding and watering every animal on regular schedule as well as providing enrichment.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
Education and Training
: Biology, Expected in to Old Dominion University - Norfolk, VA
GPA:
Certifications
  • First Aid/CPR
,

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Resume Overview

School Attended

  • Old Dominion University

Job Titles Held:

  • Center Attendant
  • Rescue Volunteer
  • Trip Leader
  • Animal Husbandry Intern

Degrees

  • Some College (No Degree)

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