Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I have been successful in my business, I have the type of personality where people feel very comfortable opening up and talking with me, by using listening skills, tact, and professionalism, I can identity and evaluate problems and make sound recommendations and judgments. I demonstrate fairness and can adjust my interpersonal style to meet the needs of those I come into contact with.
As a proud citizen, and business owner of Flavor Vapor, my shop does not now, nor has it ever, nor will it ever sell any illicit products.
Skills
Online research
Confidential data protection
Data entry
Data collection
Customer service
Organization
Communication skills
Critical thinker
Professional and mature
Research and analysis
Strong problem solver
Experience
07/2020 to CurrentCensus EnumeratorLewis Operating Corp. | Rialto, CA,
Collected information related to the number of individuals that live in the household, and about the individuals in the household such as age, race, gender and relationship to each individual through conduction of interviews.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Maintained confidentiality when addressing sensitive information with tact and diplomacy.
Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and backgrounds.
Leveraged the Non-Response Follow-Up (NURF) application on my government issued phone to input and compile data gathered from various sources.
Followed all laws set by state and city governments including driving to and from each assignment and wearing a mask for COVID-19.
05/2013 to CurrentGeneral ManagerFlavor Vapor | City, STATE,
Gathered competitor data, analyzing pricing, product sales and marketing strategies.
Took special orders in person and over telephone, generating income in additional revenue every month.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
September 2017, was complimented by the Federal Drug Administration. The FDA conducted a drug sting operation in my store, unbeknownst to me. The FDA sent an 18-year-old into the store. I asked for identification, and told them that I was sorry, but I could not sell to them because they were underage. After the they walked out of the store, an FDA Agent was standing in the store and told me, “Congratulations, you passed”.
Every year, the Oklahoma Tax Commission comes into the store to conduct a routine check-up and review our sales permit. Each time, I was complimented for following proper state procedures. Conducting name checks and ensuring through various databases, electronic systems, that my operation is running within the confines of the law.
09/2016 to 11/2020Assistant Case Manager, Intern Mabel Bassett Correctional Center | City, STATE,
Assisted Case Managers in opening, reviewing, and closing inmate case files and documentation. Organized their paperwork and ensured that all inmate paperwork was completed and filed accurately. Observed the implementation of electronic system at Mabel Bassett, moving from physical files to electronic portals.
October 2016, an inmate lost emotional control and became very irate with me. I was able to divert the situation and her anger by using my initiative and ingenuity to remain calm and assure the inmate that they were being heard. I was able maintain the integrity of the rules and regulations of the facility while preserving the dignity of the inmate, ensuring their safety, my safety and the facility.
December 2016, experience writing non-technical reports. Rose State College, Criminal Justice practicum. Wrote a case report on women incarcerated in the state of Oklahoma. Oklahoma, at that time was number one for women incarceration. My report was on the community these women established while incarcerated. I concluded that the United States criminal justice system is complex, but effective. I was complemented by my professor for the report and received a 300/300.
December 2016 - I was the first intern in 20 years at the correctional facility, and because of my successful internship with Mabel Bassett, I was told by my supervisor, Dennis Griffith, that I had paved the path for future students to come to Mable Bassett to conduct internships. Due to the positive interaction I had with the staff and inmates, that it had been decided that Mable Bassett would continue to support student interns at the center.
Education and Training
Expected in 05/2019Bachelor of Science | Forensic ScienceUniversity of Central Oklahoma, Edmond, OKGPA:
3.0 GPA of a maximum 4.0
Minor in Psychology
Expected in 05/2019Bachelor of Arts | Criminal JusticeUniversity of Central Oklahoma, Edmond, OKGPA:
3.0 GPA out of 4.0
Minor in Psychology
Expected in 12/2016Associate of Applied Science | Criminal JusticeRose State College, Midwest City, OK, GPA:
Expected in 12/2016Associate of Applied Science | PsychologyRose State College, Midwest City, OK, GPA:
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