Cca City Carrier Assistant Mailman resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Enthusiastic highly motivated and intellectual individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of multiple functions and training in multiple areas. Motivated to learn, grow and excel in horticulture and outdoor plant life.

  • Critical Thinking
  • Creative Solutions
  • Complex Problem-Solving
  • Customer Needs Assessments
  • Progress Tracking
  • Microsoft Excel
  • Project Requirements
  • Active Learning
  • Status Updates
  • Proficiency in Portable Scanners
  • Customer Service Standards
  • Social Perceptiveness
  • Inquiry Response
  • Raw Materials
  • Order Fulfillment
  • Public Service
  • Daily Logs
  • Purchase Orders
  • Housekeeping Duties
  • General Housekeeping
  • Vehicle Operations
  • Safety Meetings
Work History
CCA City Carrier Assistant (Mailman) , 08/2022 - Current
Department Of The Interior Baton Rouge, LA,
  • Planned and cased mail in sequence of delivery for designated route.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Explained mail regulations, policies or procedures to postal customers.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Helped customers by carrying oversized parcels inside residences.
Security Guard, 04/2018 - 08/2022
Tesla Motors Petaluma, CA,
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Monitored employee activities, confirming compliance with security regulations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Interacted assertively but non-confrontationally with personnel and general public.
Lead Installer, 12/2015 - 04/2018
Sigue Corp Saint Paul, MINNESOTA,
  • Developed and executed layout and installation of electrical wiring and fixtures based on job terms and city regulations.
  • Loaded and unloaded building materials used for construction.
  • Removed damaged tile, brick and mortar as part of project demolition.
  • Performed routine preventive maintenance on air circulation, plumbing and electrical building systems.
  • Maintained relationships with customers to better understand needs and uphold standards of service.

Installed hot tubs, fire tables, patio furniture, pool table, and indoor/outdoor recreational items.

Sales Representative, 05/2013 - 12/2015
Drysdales Western Wear City, STATE,
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Expanded customer base and boosted profit within product line.
  • Exceeded goals for new accounts in single sales cycle.
  • Implemented brand marketing and sales campaigns.
High School Diploma: General Studies, Expected in 05/2013
Dove Science Academy - Tulsa,

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Resume Overview

School Attended

  • Dove Science Academy

Job Titles Held:

  • CCA City Carrier Assistant (Mailman)
  • Security Guard
  • Lead Installer
  • Sales Representative


  • High School Diploma

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