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Cc Base Agent Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Energetic employee with strong time management skills who thrives in a fast-paced, dynamic environment.
Skills
  • Quick learner
  • Detail-oriented
  • Computer skills
  • Bilingual
  • Excellent written and verbal communication skills
  •  Ability to work under pressure

 

Work History
CC Base Agent, 06/2016 to 04/2017
Grand Living At Lake LorraineSarasota, FL,
  • Gathered customer satisfaction information to determine where improvement within the company was needed
  • Dialed an average of 20 calls per hour to meet production levels and help the team reach the quarterly goal

Dietary Aide, 04/2015 to 11/2015
Country Meadows Retirement CommunitiesYork, PA,
  • Prepared food trays for both general and therapeutic diets quickly and accurately to ensure timely delivery of meals to patients' rooms
  • ​Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

PCA, 10/2014 to 02/2015
Country Meadows Retirement CommunitiesAllentown, PA,
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Cooked appetizing and satisfying meals and snacks.
  • Maintained a clean, healthy and safe environment.

PCA, 08/2008 to 07/2014
Vienna Village Inc.City, STATE,

  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Responded appropriately to the physical, emotional and developmental needs of patients.

Education
High School Diploma: , Expected in 2008
Starmount High School - Boonville, NC
GPA:

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Resume Overview

School Attended
  • Starmount High School
Job Titles Held:
  • CC Base Agent
  • Dietary Aide
  • PCA
  • PCA
Degrees
  • High School Diploma