Friendly and enthusiastic employee with 9 years of specialization in customer service and
sales. Able to learn new tasks quickly and proficient in growing key customer
relationships. Represent establishment with friendly, professional demeanor at all times. Manager with a winning attitude and desire to deliver a exceptional overall experience. Focused on setting high expectations and raising service standards.
Judgment and Decision Making
Sales and Marketing
Customer and Personal Service
Two weeks into learning a new job I was promoted to the manager spot, I once used my own money to help a guests needs just so they would have a better experience. One accomplishment I am proud of is running an event for Microsoft which lasted 18 days straight with me working 18 hours a day all 18 days, it was my first solo event and the client afterwards praised me as a company need.
Catering manager, suites supervisorAug 2013 to Current levy restaurants - Orlando, Florida
Levy restaurants - Orlando, FL Train workers in food preparation, and in service, sanitation, and safety procedures.
Perform various financial activities such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.