catering manager resume example with 14+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Dynamic Catering Manager with 15 plus years of experience in leadership roles. Skilled motivator dedicated to streamlining day-to-day operations with focus on customer service. Outstanding attention to detail and high standards for smooth event outcomes, with a concentration on weddings. Seasoned [Job Title] offering solid background of building and leading successful restaurant teams to handle more than [Number] customers per day. Knowledgeable about safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in all situations. Meticulous Banquet Captain offering strong background in staff leadership and banquet event logistics. Focused and ambitious with 10 years demonstrated success in cuwtomer service. Diligent Banquet Captain applying 12 years of creating quality dining and event experiences. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events. Diligent Banquet Captain applying 10 years of creating quality dining and event experiences. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events. Enthusiastic Client Service professional with 20 years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Enthusiastic Client Service professional with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives.
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Hebrew Senior Life – Dedham, MA
- Hired, trained, supervised, and scheduled all staff.
- Oversight of all events to ensure successful and seamless execution, with concentration on weddings.
- Creatively and effectively resolved conflicts to complete customer satisfaction.
- Operated and ensured proper maintenance of catering vehicles.
- Investigated and followed through with all safety concerns.
- Increased Catering Sales 300% in three years
- Consistently in top tier of company for Sales, Percentage Increase, and set many records, including successfully catering 141 weddings in one year
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
Hebrew Senior Life – Canton, MA
- Accurately executed contracts and room diagrams.
- Hired, trained, supervised, and coached up to 24 staff.
- Ensured that events were executed seamlessly and successfully.
- Scheduled staff to ensure appropriate coverage and superior service for events.
- Directed setup and execution of all events including meetings and weddings.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Orchestrated positive customer experiences at all stages by overseeing every area of catering operations.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
Kimpton Hotels – Baltimore, MD
- Effective communication with clients and staff to ensure proper event setup.
- Creatively and effectively resolved all conflicts while ensuring complete customer satisfaction.
- Conducted site tours with current and prospective clients.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Liaised with venue management to monitor logistics and timelines.
- Delegated tasks to up to 15 staff members to maximize production under tight deadlines.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Personal Bridal Attendant during weddings
Chesapeake College - Wye Mills, MD
Serv-Safe Certification, exp 02/2023
TAM certificate, exp 03/2021
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Resume Overview
School Attended
- Chesapeake College
Job Titles Held:
- Catering Manager
- Catering Manager
- Banquet Manager
Degrees
- Associate of Arts Degree
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