catering assistant resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Detail-oriented Kitchen Assistant skilled in kitchen equipment operations and staff support demonstrated across 8 years in similar roles. Energetic and ambitious with a passion for creating memorable meals. Ambitious, career-focused jobseeker, anxious to obtain an entry-level Catering Manager position to help launch career while achieving company goals.
Skills
Kitchen Station Cleanliness
Ingredient Management
Food Storage Protocol
Food Preparation Mastery
Food Preparation
Scheduling
Cash Handling
Cleaning
Food Delivery
Food Safety
Ingredient Preparation
Safe food handling
Kitchen equipment operation
Preparation techniques
Food preservation and storage methods
Data management
Organization and Time management
Maintenance & Repair
Education
University of PhoenixPhoenix, Expected in 08/2021 ā āAssociate of Arts:Business Administration And Management - GPA:
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZExpected in 10/2020 ā āAssociate of Arts:Core Elertical - GPA:
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZExpected in 04/2012 ā āAssociate of Arts:Graphic Arts - GPA:
Maricopa Community Colleges - Rio Salado Community CollegeTempe, AZExpected in 02/2010 ā āAssociate of Arts:Computer Technology Level 1 And 2 - GPA:
Certifications
Work History
Anglian Water Group - Catering Assistant Rutland, VT, 3/20/20 - 6/28/20
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Cleared dishes and glassware quickly following each course.
Returned reusable goods and serving equipment for inventory and restock.
Arranged linens and table settings according to seating plan and event theme.
Created catering menu based upon client specifications, event type, dietary needs and budget.
Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Provided friendly, courteous service to create memorable moments for guests.
Prepared dishes for catering events or during high-volume shifts.
Cleaned and organized kitchen stations to promote team efficiency.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Avnet, Inc. - Inside Sales Representative Irvine, CA, 10/2016 - 04/2017
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Managed and recorded leads from outbound telephone marketing.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Answered customers' questions regarding products, prices and availability.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Set up new accounts, established customer credit, and set up payment methods.
Used digital methods and traditional telephone approaches to generate sales leads.
Created and updated customer accounts with relevant information.
Office Furniture Outlet - Inside Sales Representative/Customer Service Representative City, STATE, 09/2015 - 10/2016
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Answered constant flow of customer calls with minimal wait times.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Provided information regarding charge accounts and loyalty programs.
Televerde - Inside Sales Representative/Customer Service Representative City, STATE, 02/07 - 02/2015
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Answered constant flow of customer calls with minimal wait times.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Provided information regarding charge accounts and loyalty programs.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Regularly exceeded daily sales and product add-on quotas.
Offered advice and assistance to customers, paying attention to special needs or wants.
Evaluated account and service histories to identify trends, using data to mitigate future issues.
Responded to customer requests for products, services and company information.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
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Resume Overview
School Attended
University of Phoenix
Maricopa Community Colleges - Rio Salado Community College
Maricopa Community Colleges - Rio Salado Community College
Maricopa Community Colleges - Rio Salado Community College
Job Titles Held:
Catering Assistant
Inside Sales Representative
Inside Sales Representative/Customer Service Representative
Inside Sales Representative/Customer Service Representative