catering assistant resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.

  • Kitchen Station Cleanliness
  • Ingredient Management
  • Food Storage Protocol
  • Food Preparation Mastery
  • Chef Support
  • Food Preparation
  • Scheduling
  • Guest Services
  • Cash Handling
  • Cleaning
  • Food Delivery
  • Food Safety
  • Packaging
  • Ingredient Preparation
  • Safe food handling
  • Kitchen equipment operation
  • Food preservation and storage methods
  • Proficient vision
  • Manual dexterity
  • Preparation techniques
  • Proficient hearing
  • Clerical
  • Written Communication
  • Organization and Time management
  • Reading comprehension
Gwynn Park High School Brandywine, MD Expected in 05/1983 High School Diploma : General Studies - GPA :
Bowie State University Bowie, MD Expected in 09/1984 : Art - GPA :
Work History
Panera Bread Co - Personal Shopper
Tulalip, WA, 11/2021 - Current
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Consulted with customers on food selections and custom order requests.
  • Loaded and unloaded orders at customer's homes or locations.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Picked quality and accurate items for Number daily customer orders.
  • Tracked substitutions and informed customers of changes.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Whole Foods - Catering Assistant
Cincinnati, OH, 09/2012 - 10/2021
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleared dishes and glassware quickly following each course.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Ordered food items and supplies needed to fulfill catering jobs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Prepared dishes for catering events or during high-volume shifts.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
Common Spirit - Prepared Foods Supervisor
Indianapolis, IN, 06/2007 - 05/2012
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Maintained high level of efficiency in fast-paced work environment.
  • Prepared menu orders for customers, ensuring quality and visual presentation.
  • Checked refrigerated and frozen cases and replenished low stock every Timeframe.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Prepared food items by following recipes and product directions.
  • Maintained knowledge base of company pricing, products and services.
  • Arranged supplies and equipment between storage and work areas.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Prepared all live seafood and adhered to all company food safety and sanitation guidelines.
  • Participated in educational opportunities to increase product knowledge.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Save Mart Supermarkets - Customer Service Cashier
Jackson, CA, 09/2005 - 05/2007
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Counted money in drawers at beginning and end of each shift.
  • Completed file maintenance log for price discrepancies.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register to record transactions accurately and efficiently.
Company Name - Service Deli Manager
City, State, 06/1986 - 04/2005
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on Timeframe basis.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Developed special promotions to increase revenues.
  • Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.

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Resume Overview

School Attended

  • Gwynn Park High School
  • Bowie State University

Job Titles Held:

  • Personal Shopper
  • Catering Assistant
  • Prepared Foods Supervisor
  • Customer Service Cashier
  • Service Deli Manager


  • High School Diploma

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