LiveCareer-Resume

catering assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments.

Skills
  • Kitchen Station Cleanliness
  • Ingredient Management
  • Food Storage Protocol
  • Food Preparation Mastery
  • Chef Support
  • Food Preparation
  • Scheduling
  • Guest Services
  • Cash Handling
  • Cleaning
  • Food Delivery
  • Food Safety
  • Packaging
  • Ingredient Preparation
  • Safe food handling
  • Kitchen equipment operation
  • Food preservation and storage methods
  • Proficient vision
  • Manual dexterity
  • Preparation techniques
  • Proficient hearing
  • Clerical
  • Written Communication
  • Organization and Time management
  • Reading comprehension
Education
Gwynn Park High School Brandywine, MD Expected in 05/1983 High School Diploma : General Studies - GPA :
Bowie State University Bowie, MD Expected in 09/1984 : Art - GPA :
Work History
Panera Bread Co - Personal Shopper
Tulalip, WA, 11/2021 - Current
  • Conferred with customers to understand needs and make targeted Product or Service recommendations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Worked productively with customers to meet order requirements and service expectations.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Consulted with customers on food selections and custom order requests.
  • Loaded and unloaded orders at customer's homes or locations.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Picked quality and accurate items for Number daily customer orders.
  • Tracked substitutions and informed customers of changes.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
Whole Foods - Catering Assistant
Cincinnati, OH, 09/2012 - 10/2021
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Cleared dishes and glassware quickly following each course.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Ordered food items and supplies needed to fulfill catering jobs.
  • Arranged linens and table settings according to seating plan and event theme.
  • Prepared dishes for catering events or during high-volume shifts.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
Common Spirit - Prepared Foods Supervisor
Indianapolis, IN, 06/2007 - 05/2012
  • Completed all hot and cold food assignments to meet deadlines for meal preparation.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Greeted customers with friendly demeanor to enhance positive guest experience.
  • Maintained high level of efficiency in fast-paced work environment.
  • Prepared menu orders for customers, ensuring quality and visual presentation.
  • Checked refrigerated and frozen cases and replenished low stock every Timeframe.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Prepared food items by following recipes and product directions.
  • Maintained knowledge base of company pricing, products and services.
  • Arranged supplies and equipment between storage and work areas.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Prepared all live seafood and adhered to all company food safety and sanitation guidelines.
  • Participated in educational opportunities to increase product knowledge.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Save Mart Supermarkets - Customer Service Cashier
Jackson, CA, 09/2005 - 05/2007
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Counted money in drawers at beginning and end of each shift.
  • Completed file maintenance log for price discrepancies.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register to record transactions accurately and efficiently.
Company Name - Service Deli Manager
City, State, 06/1986 - 04/2005
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Orchestrated positive customer experiences by overseeing every area of Type operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on Timeframe basis.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Developed special promotions to increase revenues.
  • Increased kitchen efficiency Number% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Gwynn Park High School
  • Bowie State University

Job Titles Held:

  • Personal Shopper
  • Catering Assistant
  • Prepared Foods Supervisor
  • Customer Service Cashier
  • Service Deli Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: