Administrative Assistant with extensive experience in managing the office. Initiative and strong customer service focus, as well as effective interpersonal and communication skills. Having the ability to interface with personnel at all levels both verbally and in writing. Recognized as a productive team member as well as independently possessing the ability to effectively manage/coordinate simultaneous project and successfully prioritize multiple tasks with good judgment. Proficient in standardized software and hardware applications, including MS Word, Word Perfect, Excel, MS Office, Outlook and Internet; ability to operate all office machinery (including answering multi-line telephone, copier and fax), scheduling, accounts receivable, arranging travel; exceptional organizational skills. Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
55 WPM typing speed
Professional phone etiquette
Excellent communication skills
Accurate and detailed
Catering Administrative Assistant01/2007
to Current Omni Houston Hotel Westside – Houston,
Assistant the Catering Managers with their clients Daily duties consist of: Print out Reports, Prepare Daily's for the following day Prepare 10 Reports and packets, Type Banquet Event Orders, Create Amenities Block client meetings, In-House Meetings.
Create PARF's, Sent out Deposit Letters Take inquiries calls, Assistant the clients when manager are not available.
Work Receptionist Desk and assist client with copies or faxing.
Assist with walk-in Appointments and incoming calls and general duties at the desk.
to 01/2007 National Lending Corporation – Houston,
Renew State Licenses Complete Legal Broker Packets for Banks Assist the Broker's with their needs for their loans and clients Heavy internet research and communication with banks, states and broker's Anna M.
Sciancalepore Experience...Page 2 Office Team and Certified Staffing.
to 01/2006 Temportary Agenices – Houston,
Performed duties as assigned (i.e.
Type contracts, Receptionist, Shipping & Receiving Department, Direct contact with clients).
Computer applications were Word Perfect, Excel, MS Office, Internet and SAP.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
to 01/2004 Holiday Inn – Houston,
Maintained and accurate filing system Effective complete all correspondence and paperwork on a timely manner for follow up on signed contracts and daily business Responsible for accounts receivable and posting Communicated with staff and clients on a daily basis for questions and concerns Utilized written and phone communication skills on inquires for client Created Monthly Calendar mail-out to clients Provided customer service to ensure all clients were completely satisfied Assisted management with End.
Month Reports Assisted management with projects.
Sales Administrative Assistant01/1996
to 01/1999 Del Lago Golf Resort & Conference Center – Montgomery,
Maintained an accurate filing system Effectively complete all correspondence and paperwork on a timely manner for follow-up on signed contract and daily business Implemented spreadsheet in Excel for departmental budgeting Provided customer service to ensue all client were completely satisfied Utilized written and phone communication skills on inquired for clients Communicated with staff and client on a daily basis for questions and concerns Attended meetings with department staff for meeting minutes Responsible for accounts receivable and posting Assisted management with projects.
to 01/1996 Anna M. SciancaleporeExperience...Page 3Wyndham Warwick Hotel – Houston,
Maintained an accurate filing system Effectively complete all correspondence and paperwork on a timely manner for follow-up on signed contract and daily business Provided customer service to ensue all client were completely satisfied Communicated with staff and client on a daily basis for questions and concerns Responsible for accounts receivable and posting Assisted management with projects.
High School Diploma: 1969Newtown High School-
accounts receivable, budgeting, communication skills, Computer applications, contracts, client, clients, customer service, faxing, filing, Legal, Letters, Meetings, Excel, mail, MS Office, Office, internet research, Receiving, Receptionist, SAP, Shipping, spreadsheet, Staffing, phone, Type, Word Perfect, written