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Caterer/Owner/Operator Resume Example

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CATERER/OWNER/OPERATOR
Professional Summary

Business-driven individual with more than 20 years working as General Manager for RETAIL organization. Determined and experienced in developing client rapport, SATIFACT and [Area of expertise]. Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated FOOD/BARKEY expertise, including competitive offerings, pricing and market positioning. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Work History
Elizabeth Rains- Caterer/Owner/Operator
Star City, AR03/2014 - Current
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Lowe's Companies Inc.- Installed Sales Coordinator
Pine Bluff, AR02/2004 - 06/2011
  • Confirmed customer satisfaction by utilizing targeted follow-up methods after installs.
  • Assisted with employee training and coaching in Installed Sales program.
  • Coordinated installations, including review and completion of related paperwork.
  • Prepared materials and staged items for installer pickup.
  • Operated and served as subject matter expert on in-store order management system.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
Family Dollar Stores Inc.- Store Manager
Pine Bluff, AR01/1999 - 01/2004
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Created work schedules according to sales volume and number of employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of [Job Title]s.
Dollar General- Store Manager
Pine Bluff, AR03/1993 - 02/1998
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Created work schedules according to sales volume and number of employees.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of [Job Title]s.
  • Oversaw daily operations of [Type] start-up, including staffing and training, [Type] compliance, inventory control and financial functions.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
Skills
  • Operations management
  • Business launch
  • Business Development
  • Client Service
  • Profit and Loss
  • Staff Management
  • Marketing
  • Consulting
Education
Dollarway High SchoolPine Bluff, AR05/1981High School Diploma
Pine's Vo-techPine Bluff, AR06/1983Bachelor of Accountancy
Certifications
  • ServSafe
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • Elizabeth Rains
  • Lowe's Companies Inc.
  • Family Dollar Stores Inc.
  • Dollar General

School Attended

  • Dollarway High School
  • Pine's Vo-tech

Job Titles Held:

  • Caterer/Owner/Operator
  • Installed Sales Coordinator
  • Store Manager

Degrees

  • High School Diploma
    Bachelor of Accountancy

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