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Category Analyst Resume Example

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CATEGORY ANALYST
Professional Summary
Skilled analyst with history of taking on challenging projects while reducing costs and logistics operations. Coordinate effectively with vendors and build highly productive teams focused on business success.
Skills
  • Servant Leadership
  • Strategic Resource Project Planning
  • Team Building
  • Data Analysis
  • Business/Product Development Budget/Sales/Profit Projections
  • Systems Navigation, Retail Link, Neilson, Edi, iTrade, SAP
  • Budget analysis expert
  • Business development
  • Negotiation skills
  • Needs assessments
  • Account management
  • Market research
  • Data analysis understanding
Work History
Category Analyst, 12/2016 to Current
Acosta Sales & Marketing (Vine Direct Agency) – Rogers, AR
  • Align with the Sam's Club Buying team to create and automate procurement standard reporting for category related KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports.
  • Created procurement standard reporting to establish visibility of spend patterns in all areas to support highest level procurement negotiations and connect procurement reporting to other business group.
  • Maintain tracking reports for sales & throws in category 79 to support the Sam's buying team in the Fresh Initiative Program.
  • Measure actual vs planned savings and advise team of trends, escalate issues and own action plans.
  • Increased annual revenue by 14% by recommending improvements in efficiency in HMS sales.
  • Identified process inefficiencies through gap analysis.
  • Mapped process activities to desired outcomes to rectify operational inefficiencies.
  • Recommended operational improvements based on tracking and analysis.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.




Customer Service Sales & Analysis Manager, 05/2015 to 08/2016
Tyson Foods Inc – Springdale, AR
  • Identify and remedy pricing discrepancies by generating and verifying price adjustments through strategic job flow processes.
  • Work closely with supply chain and procurement teams to meet delivery and production goals to ensure inventory levels are sufficient for customer utilization of the CPG through ATP and SAP.
  • Maintained active P&L margins within the Foodservice budget from a customer service perspective.
  • Compiled and prepared financial reports in collecting multi-million dollar balances and presented them to upper management in respective departments.
  • Build category metrics model based on input from category team to track and monitor performance to the overall strategy.
  • Managed Sysco, Military and International Foodservice CSR's providing support and direction in proper work flow processes.


Senior Operations Specialist, 11/2009 to 05/2015
Glazers of Arkansas – Little Rock, AR
  • Maintain and direct team members in positive customer relations via continuing education.
  • Administer new product sales strategies for ideal product placement and recommendations for sales initiatives.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Made proactive recommendations based on system knowledge and analysis to improve revenue performance and meet business goals.
  • Provided subject matter expertise in customer service and sales analytics.

Operational Sales and Support, 01/2006 to 10/2009
Performance Food Group – Lowell , Arkansas, United States
  • Successful in directing large cross-functional consulting teams in the food service industry.
  • Controlled segmented sales and distribution in an immediate 3 state region
  • Created sales contacts with on- and off-premise accounts.
  • Built client relationships by acting as the liaison between the customer service and sales teams.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.


Education
MBA: Leadership and Ethics, 2017
John Brown University - Siloam Springs, AR
Leadership and Ethics
Bachelor of Science: Organizational Management, 2015
John Brown University - Siloam Springs, AR
    Organizational Management
  • Graduated with Distinction
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Resume Overview

Companies Worked For:

  • Acosta Sales & Marketing (Vine Direct Agency)
  • Tyson Foods Inc
  • Glazers of Arkansas
  • Performance Food Group

School Attended

  • John Brown University

Job Titles Held:

  • Category Analyst
  • Customer Service Sales & Analysis Manager
  • Senior Operations Specialist
  • Operational Sales and Support

Degrees

  • MBA : Leadership and Ethics , 2017
    Bachelor of Science : Organizational Management , 2015

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