Catalyst Demo Team AgentCatalyst Game Labs – Lake Stevens, Washington
Direct asafe and enjoyable immersive experience for groups of four to seven people.
Introduce gaming system to new audiences.
Maintain a working knowledge ofline products.
Coordinateeventsatlocal game stores or conventions.
01/2009 to 05/2009
Legal TechnicianDepartment of the Army – NTC Fort Irwin, Callifornia
Conducted detailedintakes and interviewedclients in tax assistance office (VITA).
Producedfederal and multiple statepersonal income tax filing.
Communicated pertinent information to clients via phone andemail.
02/2006 to 05/2013
Chemical Operations SpecialistCalifornia Army National Guard – San Diego, California Assist in the establishment, administration, and application of CBRN defense measures.Act as Subject Matter Expert/Trainer of Company and Battalion personnel.
03/2000 to 08/2005
Cashier/Sales SpecialistRecreational Equipment, Inc. (REI) – Bloomington, Minnesota
Trained new cashiers on procedures, customer service and sales techniques.
Provides customer service tomembers and guests.
Sells products, co-op memberships and services.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Graduate Studies: Health Science (Radiological Health)California State University-Northridge - Northridge, California
Coursework inEnvironmental and Occupational Health, Health Sciences,and Statistics
Continueing Education: Antelope Valley College - Lancaster California
Coursework in Biology,Kinesiology and Statistics
Bachelor of Arts: Legal Studies Hamline University - Saint Paul, Minnesota
Certificate: Total Quality Management Cardinal Stritch University - Milwaukee, Wisconsin
Basic Life Support cerification-American Heart AssociationAdvanced Cadiovascular Life Support certification-American Heart AssociationHazardous Materials First Responder Operator-CA Office of Emergency Management