casino dealer supervisor resume example with 20+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
To obtain a position that will enable me to use my organizational skills and ability to work well with people.
Seminars/Skills achievements. Patron Relationship Enhancement Program (Resort world Casino Manila July 9,2013) Certificate of completion. Basic safety Training Elementary First aid | Fire Prevention and Fire Fighting Proficiency in Personal Survival Techniques Personal safety and Social responsibility (February 25, 2003) Crowd management,Passenger safety and safety training for personnel Providing direct services. (March 4,2003) |
Boyd Gaming, Inc. – Opelousas, LA,
Ensure all procedures and directives issued in relation to the dealing and supervision of the gaming operation are met.
Ensure dealing duties of the croupiers are performed at the highest standard.
Directly report to the Pit Manager concerning casino club operations.
Cooperate with all levels of management to ensure the smooth running of all table games.
Monitor table chip inventories and keep stocks at the appropriate levels with fills and credit.
Rendered the highest standard of customer service.
Resort World Manila Casino – City, STATE,
- Responsible for leading the setup team from Pre-opening until the last day of work.
Handled the training of new dealers and refreshers for experienced dealers and supervisors.
Observes activity on the casino floor and watch for dishonest activity by dealers and or players.
alerts security for removal of players suspected of cheating or counting cards.
Answers general questions about the casino or a specific game.
Addresses complaints concerning dealers or other casino staff.
Maintains cordial relations with customers and calms disruptive customers.
Maintains an orderly and inviting atmosphere on the casino floor.
Performs other related duties as assigned.
Ho Wah Genting Poipet Casino Resort – City, STATE,
Responsible for leading the setup team from Pre-opening until the last day of work.
Handled the training of new dealers and refreshers for experienced dealers and supervisors.
Observes activity on the casino floor and watch for dishonest activity by dealers and or players.
alerts security for removal of players suspected of cheating or counting cards.
Answers general questions about the casino or a specific game.
Addresses complaints concerning dealers or other casino staff.
Maintains cordial relations with customers and calms disruptive customers.
Maintains an orderly and inviting atmosphere on the casino floor.
Performs other related duties as assigned.
Andaman Club Resort Casino – City, STATE,
Providing Good Customer Service.
To carry out specific tasks in the gaming operation to the highest standard of efficiency,security and customer services are met in accordance with the policies and procedures set by the company.
Able to perform effectively in dealing with different kinds of table games such as Baccarat,Blackjack,Roulette,Caribbean Stud Poker,Three Cards Poker,Texas Ultimate Poker, and other fun games such as Tai-Sai,Money Wheel,Super Niu Niu,Majong,Casino War and Dragon Tiger.
Pailin Flamingo Casino – City, STATE,
Enforcing the rules and regulations to the staff member.
To ensure that every staff member is performing their job properly to the highest level.
Making firm and concrete decisions.
Oversees the casino activities during an assigned shift.
Coordinates with departments to ensure total customer satisfaction and operational efficiency.
Ensures Compliance with federal and state gaming regulations.
Maintains visual presence on casino floor.
Xigang International Casino – City, STATE,
Coordinating with casino manager and other department heads on day to day running and requirement for smooth and efficient operation of the casino.
Performance appraisals of all managers and dealers.
Dispute settlement.
Card deliveries and managing cards rooms.
Staff grooming and attendance monitoring.
Maximizing casino performance and profitability.
Ensuring that the conduct of table operations comply with established casino operating objectives.
Monitoring the rollover of gaming tables at the of trading day in coordination with the cage.
Filing of all operational paper work and backing up all relevant computer generated data.
Preparation of all disciplinary actions.
Pass monthly reports and data club manager.
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Resume Overview
School Attended
- University of Northern Philippines
Job Titles Held:
- Casino Dealer Supervisor
- Casino Pit Supervisor
- Casino Pit Supervisor/Asst.Pit Manager
- Casino Table Games Dealer
- Casino Gaming Shift Manager
- Casino Gaming Shift Manager/Setup Team
Degrees
- Bachelor of Science
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