Cashier Stocker Resume Example American River College Bookstore

CASHIER STOCKER

Summary

Focused Team Leader bringing 7+ years of background in management. Customer-oriented and strategic planning hospitality specialist with experience in guest services, confidential documentation, human resources, process improvements, sales, marketing and growth initiatives. Adept at reviewing team analytics and devising improvement strategies to increase productivity. Skilled coach and trainer committed to helping employees reach maximum potential. Detail-oriented and analytical customer seeking to leverage background to fill Team Lead role with such a respected company as Follett.

Highlights

High-energy attitude
Strong communication skills
Effective team leader/player
Organized

Excellent multi-tasker
Superb sales professional
Dependable and reliable

Accomplishments

Creating an inspiring team environment with an open communication culture. Setting clear team goals, and delegating tasks and making sure everyone is save and completing task in a timely matter.

Experience

American River College BookstoreSacramento, CACashier Stocker01/2016 to 03/2020

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Maintained friendly and professional customer interaction
Processed shipments and maintained organized and stocked shelves also carried merchandise out on the floor for customers.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Answered customers' questions and addressed problems and complaints in person and via phone.
Marked clearance products with updated price tags.
Communicated information to customers about product quality, value and style.
Offered exceptional customer service to differentiate and promote the company brand.
Consulted with customers on the latest styles and trends.
Opened and closed the store, including counting cash, opening and closing cash registers.
Processed an average of 20+ transactions each day in a timely manner.
Resolved customer problems by investigating issues, answering questions.
Shared product knowledge with customers while making personal recommendations.
Offered direction and gave constructive feedback to motivate team members.
Kept the showroom clean and maintained neat, orderly product displays.
Placed special merchandise orders for customers.
Received and processed cash and credit payments for in-store purchases.
Processed all sales transactions accurately and in a timely fashion.
Created training manuals targeted at resolving simple and difficult customer issues.
Directed and motivated a team of 20+ individuals seasonally twice a year.
Recommended individuals for hiring and evaluated staff performance.
Trained newly hired employees on cash register equipment and created training manual to use as reference guide.

American River College Bookstore

4700 College Oak Dr

Sacramento Ca 95841

916-484-8111

Chick Fil ASacramento, CAHospitality Professional03/2019 to 09/2019

Handled payment processing duties and provided customers with receipts and proper bills and change.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Maintained order and cleanliness of work areas in conformance with health codes.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Organized food items on serving trays and in carry-out packages.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Chick-Fil-A

4644 Madison Ave

Sacramento, CA 95841

(916)344-0100

Towering ServiceSacramento, CaReceptionist06/2012 to 02/2014

Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers' questions and addressed problems and complaints in person and via phone.Processed an average of 10+ transactions each day in a timely manner.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.

Towering Services

916-501-5468

Shelley Johnson

Burgess Brothers BurgersSacramento, CACashier Food Prep10/2012 to 09/2013

Rotated stock items and ingredients to maintain efficiency and freshness.
Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment. Also Maintained a clean envirnment and bathroom for customers to enjoy.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
Most importantly greeted all customers.

Burgess brother Burgers

2114 Sutterville Rd,

Sacramento, CA 95822

916-399-4951

Supervisor: Mathew & Johnathon burgess

Education

Associate of Science:Nurse-MidwifeExpected in 2021American River College, Sacramento, CA, USA

Resume Overview

Companies Worked For:

American River College Bookstore
Chick Fil A
Towering Service
Burgess Brothers Burgers

School Attended

American River College

Job Titles Held:

Cashier Stocker
Hospitality Professional
Receptionist
Cashier Food Prep

Degrees

Associate of Science : Nurse-Midwife Expected in 2021

Cashier Stocker Resume Example

Resume Score: 80%

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