Focused Team Leader bringing 7+ years of background in management. Customer-oriented and strategic planning hospitality specialist with experience in guest services, confidential documentation, human resources, process improvements, sales, marketing and growth initiatives. Adept at reviewing team analytics and devising improvement strategies to increase productivity. Skilled coach and trainer committed to helping employees reach maximum potential. Detail-oriented and analytical customer seeking to leverage background to fill Team Lead role with such a respected company as Follett.
Creating an inspiring team environment with an open communication culture. Setting clear team goals, and delegating tasks and making sure everyone is save and completing task in a timely matter.
American River College Bookstore
4700 College Oak Dr
Sacramento Ca 95841
4644 Madison Ave
Sacramento, CA 95841
Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers' questions and addressed problems and complaints in person and via phone.Processed an average of 10+ transactions each day in a timely manner.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.
Burgess brother Burgers
2114 Sutterville Rd,
Sacramento, CA 95822
Supervisor: Mathew & Johnathon burgess
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