Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Motivated financial service specialist versed in customer service and public relations. Driven to exceed expectations and able to operate effectively in high-pressure environments. Results-oriented, strategic customer service professional with 20 plus years in the service industry. Seeking to build a career with established company.
Skills
Excellent communication
Client-focused
File/records maintenance
Financial records and processing
Time management skills
Certified in excell and word.
Proficient in 10 key
Multiline phone system
Ability to take on extra tasks
Experience
12/2017 to CurrentCashier/Sales Associate/StockerNational Automotive Experts | Strongsville, OH,
Assisted customers based on currently available product, promotional and policy information.
Updated signage to reflect current prices and help promote target merchandise.
Reviewed current planograms and end cap placements to properly merchandise items.
Helped customers complete purchases, including processing payments and bagging items.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Notified manager immediately of any spills or issues, enabling quick clean-up and remediation.
Processed customer purchases and returned proper currency and bills, maintaining 85% accuracy rate.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Organized, cleaned and maintained store through registers, front counter and bathrooms to create inviting and warm atmosphere for customers.
Trained and mentored 7 new employees in 2017/current on sales procedures and business practices, boosting customer satisfaction ratings 85%.
Used ladders and other equipment to pull items from stock and add to store shelves and bins.
Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
Secured products when transporting to different areas of store to prevent merchandise damage.
11/2018 to 01/2019Data Entry SpecialistKing County Elections | City, STATE,
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Reviewed ballots] and source documents to locate required data for entry.
Transferred completed work to batches for review and approval.
Completed accurate and efficient data entry and database updates to support election operations.
Identified and corrected data entry errors to prevent duplication across systems.
Reduced physical document storage 85% by scanning and eliminating outdated records.
Compiled, sorted and verified election ballots digital data against source documents.
Executed data verification to ensure expedient error detection.
Completed over 75-100 10-key actions per hour with 10% error rate.
Compiled data from source documents prior to data entry.
Processed confidential tax form information with care and precision.
Communicated with coworkers regarding deadlines and project milestones.
Identified, corrected and reported data entry errors.
Verified information in computer system to check for updated data and accuracy.
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Sorted source documents and organized to be filed.
02/1998 to 09/2018FSS 3 Financial Specialist DSHS | City, STATE,
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