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Cash Vault Teller Resume Example

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C
CASH VAULT TELLER
Summary

Bilingual individual well-trained in driving success through careful processing and knowledge of operating procedures. Looking for Vault Teller position where strong skills set will be appreciated.

Organized and detail-oriented Teller with 1 years of cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute Teller adept at providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Skills
  • Teller training
  • Deposit processing
  • Operating procedures
  • Reporting and auditing
  • Customer service and support
  • Bilingual in Spanish
  • Currency and coin counter
  • Safe and vault operation
  • Excellent communication skills
  • MS Office proficient
  • Cash handling accuracy
  • Retail loss prevention
  • Cash register operation
  • Product Sales
  • Customer- and service-oriented
  • POS system operation
  • Written and oral communication skills
  • Money handling
  • Business development
  • Listening skills
  • Exceptional customer service
  • Strong sense of banking ethics
  • Friendly
  • Energetic
  • Strong work ethic
  • Flexible
  • Reliable
Experience
Cash Vault Teller
Schertz, TXBrinks/Dec 2019 to Aug 2020
  • Adhered to regulatory and company security and audit procedures.
  • Used dynamic research and interpersonal skills to swiftly resolve customer issues.
  • Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
  • Checked identifying numbers or seals on bags of deposits and change shipments against receipts accompanying each bag or against listing delivered for bags, boxes or containers.
  • Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes, reported any cash discrepancies and maintained accurate records.
  • Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
  • Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.
  • Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
  • Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.
  • Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Personal Banker
San Antonio, TXFirst Convenience Bank /Jan 2019 to Oct 2019
  • Processed invoices and checks and maintained daily cash logs and deposits.
  • Met with clients to facilitate budget management and financial guidance.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Performed cash and check balancing to verify all daily and monthly cash accounts for accuracy.
  • Provided clients with information on bank accounts, institutional policies, financial products and related services.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
  • Networked to build client base and promote products to new and existing clients.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Reported daily averages and shortages to operations department.
  • Maintained confidentiality of bank records and client information.
  • Processed cash withdrawals.
  • Verified amounts and integrity of every check or funds transfer.
  • Delivered prompt, accurate and excellent customer service.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Managed opening and closing times for main branch.
Sales Associate
San Antonio, TXRoss dress for less/Oct 2017 to Dec 2018
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
Server
San Antonio, TXTink-A-Tako/Feb 2016 to Sep 2017
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Education and Training
High School DiplomaLanier High SchoolJun 2014San Antonio, TX
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Resume Overview

Companies Worked For:

  • Brinks
  • First Convenience Bank
  • Ross dress for less
  • Tink-A-Tako

School Attended

  • Lanier High School

Job Titles Held:

  • Cash Vault Teller
  • Personal Banker
  • Sales Associate
  • Server

Degrees

  • High School Diploma

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