I am highly motivated, Dependable, Honest,Conscientious, and thorough with detail. Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally. Over ten years of experience in customer service. Over five years of experiences in banking and mortgage. Extensive knowledge of the methods and procedures of cash handling. Work with a sense of urgency, meet production goals: follow directions and processes as established, meet established service levels and tight deadlines as directed. Extensive knowledge of the methods and procedures of cash handling. Highly effective in promoting a positive, productive environment. Good eye for detail; well organized, skilled in setting priorities. Resourceful and self-confident; can get the job done, and do it well. Strong interpersonal and communication skills. Remain calm and work well under demanding conditions. Proven record of innovative and effective staff development. Strong commitment, vision and leadership. Effective problem solver; thorough researcher. Well organized and focused in coordinating projects. Conscientious and thorough with detail. Equally effective working independently and in cooperation with others. Effective working alone and as a cooperative team leader. Highly motivated to achieve set goals. Graduate degree with emphasis in Medical Assisting. Maintain a working knowledge of medical terminology exercise, record and interpret patient's information, medical office procedure, phlebotomy, HIPPA and OSHA guidelines Skilled and thorough in analyzing problem situations and finding creative solutions. Sharp, quick learner; willing to get involved. Strength in analyzing, researching, organizing, and problem solving. Excellent organizational and communication skills. Computer literate in MS Word, Excel, Access and Power Point.
Bank of AmericaTampa, FLCash Service Representative II
Handled deposits which include ATM, merchants, and corporate Received deposits from armored carrier or internal department Opened bags, verified/matched deposits, reviewed for fraud Prepared adjustments, credited payments, sorted bills, rolled coins, filled currency order, prepared deposits to the Federal Reserve Ensured records are properly maintained and reconciled balances Independently researched a variety of complex out-of-balances and possess the ability to make necessary approvals per the delegations of authority limits Received customers deposits and balance it to the accompanying manifest Handled the tasks of entering the deposit to maintain control and accountability Performed responsibilities of processing and balancing deposit by using the computer system Compass Prepared adjustment to customer accounts for errors in deposit Performed responsibilities for counting coins as well as performed data entry on checks Handled the tasks of filing and mailing the copies of deposit tickets to the banking management team Provided directions and guidance to the less experiences associates.
CountrywideTampa, FLMortgage Processor
Received file and send all verifications according to standard operating procedures Gathered information and take each file from pre-approval to closing Received conventional and government loans to assign to loan officers Inputted proper loan information into the system for processing Followed all guidelines and stipulations set up by the different programs such as FHA, VA, FNMA,FHLMC, and Conventional loans Ensured all the loan documentation is complete accurate, verified, and complies with company policy Verified loan documents including income credit appraisal and title insurance Confirmed final closing docs in the file Prepared applications for submittal to underwriting Reviewed file documentation and make sure all items needed are requested Ordered and coordinate loan documents Meet crucial deadline requested Responsible for the renewal of mortgage collateral document transferred from one bank or institution Merged original collateral documents into file folders Photocopied bailee instructions.
Brandon, FLMedical Assistant
Responsible for the measuring signs such as temperature, pulse rate, weight, height, blood pressure etc.
and interview them and record their information Gave treatment and injections to patient and also performed the routine tests in laboratory Responsible for the keeping the records like x-ray reports and schedule appointments, receive bills etc.
Maintained the data of the patients and office on the computer and keep the records, billing, transactions, books, etc.
Responsible for the sterilizing and cleaning instruments and preparation of the treatment rooms for patients Responsible for keeping care of the treatment rooms, records of the office and patients, instruments etc.
Performed the routine work and examine the patients like check their pulse rate, blood pressure, give injections etc.
Received bills and keep record of the transactions and feed them in computer.
St. Petersburg CollegeAssociate's: Health Information ManagementHealth Information Management