case manager volunteer resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hardworking Doctor of Jurisprudence candidate who is passionate about helping others. Willing and eager to dedicate the time it takes to gain knowledge that will propel a career in the legal field.



  • Knowledgeable and practiced in using Microsoft Office software such as Excel.
  • Able to train others on the use of such software.
  • Self-taught on video editing software.
  • Well-versed in the use of POS systems.
  • Proficient in writing and responding to emails.
  • Able to understand computer technical issues.


  • Strong written and verbal communication skills.
  • Effective in balancing reading and literacy instruction
  • Organized and detail-oriented.
  • Motivated to continuously improve and practice the use of advanced vocabulary.
  • Precise and persuasive verbal and written communication skills.
  • Active Listener.

Problem Solving

  • Proficient in recognizing problems and searching for solutions.
  • Creative in the implementation of discovered solutions.
  • Capable of sustaining a high level of concentration.
  • Effective in using sound fact-finding approaches.
  • Skilled at improvising in unpredictable scenarios.
  • Curious and investigative when identifying problems and forming possible solutions.
Case Manager-Volunteer, 02/2022 to Current
Spartanburg Regional Medical CenterBatesville, SC,
  • Listened to plaintiff and defendant's testimony and arguments to establish facts of the case.
  • Organized and maintained case files.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Opened, sorted, and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Oversaw executive schedules for a team of company leaders.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials, and judgments, and closing cases when complete.
  • Supported daily courtroom document preparation, filing of referral forms and court notices, check-in and check-out, and bailiff duties.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys.
Key Holder / Sales Associate / Assistant Manager, 03/2019 to 03/2022
Clothe BoutiqueCity, STATE,

Maintained a clean, organized inventory and curated displays for the storefront

Provided customers with high-quality service while upholding company standards and values to ensure customer satisfaction and drive retail sales

Accurately and efficiently handled POS system transactions such as credit, cash, exchanges, returns, and refunds

Curated creative social media content to advertise the company’s products and promotions

Conducted multiple interviews of potential new employees and hired/trained new employees on their daily responsibilities

Developed solutions to organizational issues, formalized the process taken by employees to request time off

Scheduled and supervised all employees

Organized and conducted employee bonding events and promotional events for the company

Attended buying market with the owner to purchase future inventory for the store

Social Media Coordinator-Volunteer, 06/2019 to 03/2021
Demize Soccer AcademyCity, STATE,
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Built and maintained corporate image, brand, and identity.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.
  • Planned, produced, and edited video projects to maximize engagement.
  • Edited photographs and produced graphic design artwork using Canva.
  • Utilized editing and photography tools to enhance storytelling.
  • Curated content for social media platforms.
Patient Care Associate, 05/2018 to 08/2018
Mercy Hospital SpringfieldCity, STATE,
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Engaged with patient family and friends to provide a courteous visit experience.
  • Improved patient outlook and daily living through compassionate care.
  • Documented information in patient charts and communicated status updates to the interdisciplinary care team.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting, and exercising.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Routinely checked and repositioned patients to prevent bedsores and guarantee patient safety.
  • Collected biological specimens and packaged them for laboratory transport to complete diagnostic tests.
  • Identified the needs of patients and families and helped to address those needs through empathetic conversation and care.
Bachelor of Science: Administrative Management, Legal Studies in Business, Expected in 05/2022 to Missouri State University - Springfield, MO,

Relevant Coursework: Psychology and the Law, Legal Research and Writing, Debt/Credit Rights and Remedies, Business Enterprises Rights/Liability, Labor Law/Employment Discrimination, Negotiation/Mediation and Arbitration in Business.

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Resume Overview

School Attended

  • Missouri State University

Job Titles Held:

  • Case Manager-Volunteer
  • Key Holder / Sales Associate / Assistant Manager
  • Social Media Coordinator-Volunteer
  • Patient Care Associate


  • Bachelor of Science

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