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Case Manager Supervisor Resume Example

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CASE MANAGER SUPERVISOR
Summary
Personable and proactive Case Manager Supervisor offering over 10 years' experience in the human services field. Energetic, reliable and focused on results. Deadline oriented with proficiency in numerous software programs and diverse business environments
Skills
  • Microsoft Office tools
  • Excellent ability to reason and follow logical processes
  • Strong work ethic
  • Highly dependable
Experience
01/2016 to Current
Case Manager Supervisor Community Solutions Inc － Waterbury, CT
  • Overview of Mental Illness Interned: Waterbury Juvenile Court Supervise Case Manager staff, relating to both security and case management.
  • Ensure that all case managers are in compliance with the training requirements set forth by Agency and the funding sources.
  • Review all client related paperwork, regarding content, timeliness and quality.
  • Review all client files on a monthly basis for organization and content.
  • Monitor client compliance with treatment stipulations and recommend modifications to program director.
  • Assist the program director in developing, leading and supervising client group meetings, program services and counseling sessions.
  • Monitor staff compliance with all policies and procedures pertaining to the safety and security of clients, Agency property and the community.
  • Organize and conduct monthly residential counselor meetings.
  • Participate in on-call duty officer rotation as assigned.
  • Maintain a working knowledge of and abide by the Agency's programs, policies and procedures.
01/2007 to 01/2016
Case Manager Community Solutions Inc － Torrington, CT
  • Maintain client files and ensure compliance with Agency policy regarding confidential information.
  • Monitor treatment stipulations and community resource referrals.
  • Schedule, conduct, and document individual counseling sessions that address client personal issues and program performance.
  • Highly trained in motivational interviewing.
  • Proficient in client Intakes, discharges and client assessments.
  • Established and fine-tuned efficient time management skills.
  • Forged community connections benefiting agency and client goals.
  • Monitor Traumatic Female gender based case load.
  • Facilitate and document group meetings that address substance abuse and correctional pre-releases issues.
  • Complete incidents reports as needed.
  • Assist the supervisor in monitoring and training staff and new personnel.
  • Review all client files on a monthly basis for organization and content.
  • Assist/Perform all duties of program director during periods of his/her absence.
  • Maintain the highest level of client confidentiality.
  • High ethical standards and levels of client advocacy.
01/2006 to Current
Life Skills Instructor Ability Beyond Disability － Bristol, CT
  • Assist consumers achieve goals based on individual preferences and abilities.
  • Provide training and support needs to individuals in the community and at the home.
  • Responsible for integrating consumers with disabilities into the community to participate in work, recreational, leisure, and volunteer activities.
  • Administer medication.
  • Maintain progress notes in Sigmund PDA and EVOLV System.
01/2007 to 01/2008
Community Support Staff Community Options － Farmington, CT
  • Maintain a high quality program in accordance with Company standards and missions.
  • Perform duties necessary to meet state approved objectives and requirements.
  • Accurately complete in-house documentation, case notes, and monthly reports of individual progress.
  • Provide living skills and social skills to individuals with developmental disabilities.
01/2005 to 01/2006
Adolescent Development Specialist NAFI Touchstone － Litchfield, CT
  • Maintain and assist young juvenile delinquent teenagers.
  • Responsible for lead position.
  • Proficient with filing and organizing important paperwork.
  • Responsible for transporting juvenile's to daily schedule appointment's.
  • Responsible for teaching and role modeling life skills to juvenile girls.
Education and Training
June 2005
Associate Degree: Criminal Justice Briarwood College － Southington, Connecticut Criminal Justice Dean's List
May 2007
Bachelor of Science: Criminal Justice Briarwood College － Southington, Connecticut Criminal Justice Dean's List
Certifications
WOCM Trained, Frameworks; Moving On Motivational Interviewing Program Champion; Client Engagement Program Champion First Aid and CPR Certified Level of Service Inventory-Revised (LSI-R) Adult Substance Use Survey-Revised (ASUS-R); Physical and Psychological Training (PMT); Criminal Thinking; CDCS trained Reasoning and Rehabilitation (R&R-II); Treating Addictive Disorders (TAD) Strategic Case Management Domestic Violence Report Writing and Documentation Ethics and Boundaries Female Responsive Strategies and Culture Trauma
Skills
analytical skills, Agency, Case Manager, Case Management, Excellent communication, content, counselor, counseling, CPR Certified, creativity, critical thinking, Client, clients, decision making, dependable, developmental disabilities, Documentation, filing, First Aid, forth, innovation, Inventory, notes, director, Administer medication, meetings, Mental Illness, Microsoft Office, modeling, organizing, organizational, personnel, policies, processes, progress, quality, Rehabilitation, Report Writing, safety, Self-motivated, Strategic, supervisor, supervising, teaching, time management, Trauma
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Resume Overview

Companies Worked For:

  • Community Solutions Inc
  • Ability Beyond Disability
  • Community Options
  • NAFI Touchstone

School Attended

  • Briarwood College

Job Titles Held:

  • Case Manager Supervisor
  • Case Manager
  • Life Skills Instructor
  • Community Support Staff
  • Adolescent Development Specialist

Degrees

  • Associate Degree : Criminal Justice
    Bachelor of Science : Criminal Justice

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