Administrative professional possessing a strong desire to learn and grow professionally. Proficient in MS Office.
Excellent communication skills
Strong interpersonal skills
Accurate and detailed
Dedicated team player
Employee training and development
Filing and data archiving
Multi-line phone proficiency
10/2008 to Current
Case ManagerMedicaid Elderly & Disabled Waiver, West Alabama – Northport, AL
Conducts assessments with regard to functional, medical, social, and financial status. Assists individuals and their families with developing a plan of care. Coordinates services with contractors to ensure optimal service delivery. Provides case management for a high-volume caseload. Conducts monthly and as needed in-home visits. Composes monthly report of daily work activities. Provides training and mentoring to new case managers.
01/2008 to 05/2008
InternNorthwest Alabama Mental Health Center – Fayette, AL
Facilitated therapeutic group activities in adult day treatment rehabilitation program.
Provided individual therapy to consumers in an outpatient setting.
Taught basic living skills to consumers in residential treatment facility according to treatment plan.
08/2006 to 03/2007
InternChildren's Rehabilitation Service – Tuscaloosa, AL
Provided care coordination services to children with special health care needs in the office, school, and home settings.
Processed new client enrollments, scheduling clients for appropriate clinic.
Facilitated Parent Advisory Committee meeting.
12/2003 to 09/2007
Administrative Support AssistantAlabama Department of Rehabilitation Services – Tuscaloosa, AL
Processed and filed referrals for children birth to age three. Composed quarterly agenda and meeting minutes of the Early Intervention Council. Processed travel expense reports for program coordinator. Posted expenditures to operating budget for submission to fiscal agent. Assisted with coordination of the annual Early Intervention conference.
08/1998 to 10/2002
Administrative Assistant/Surgical TechnologistNorthwest Medical Center – Winfield, AL
Coordinated scheduling of surgical and endoscopic procedures.
Entered patient charge data using facility's computer software.
Provided technical support in the operating room.
04/1990 to 12/1995
Administrative ClerkFruit of the Loom, Inc – Fayette, AL
Processed purchase orders electronically.
Conducted monthly inventory of supplies.
Bachelor of Science: Social Work The University of Alabama - Tuscaloosa, AL
Member of Social Work Association for Cultural Awareness, Secretary 2006 - 2007
Certificate in Surgical Technology: Bevill State Community College - Sumiton, AL
Associate: Business Administration Bevill State Community College - Fayette, AL
Recipient of Honors Scholarship
Coursework in Accounting, Business Law and Economics
Certificate: Surgical Technology Bevill State Community College - Sumiton, AL
Additional skills include ability to handle confidential information, ability to handle multiple tasks, cultural competence to work with diverse populations, ability to work independently or in a team environment, professional presence, quick to learn, and dependable with a strong work ethic.
Honors include Sigma Alpha Lambda National Leadership and Honors Organization. Willing to relocate at own expense. References available upon request.