case manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
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Professional Summary

Accomplished Nurse Manager with extensive experience in client care coordination, working among a disciplinary team and staff/team development


Registered Nurse in the State of Michigan, License # 4704210567

Skill Highlights
  • Leadership
  • Team Development
  • Care Planning
  • Documentation Improvement/Revision
  • Independent Contracting
  • Policy and Procedure Development
  • Staff Inservicing
  • Staff Recruiting
  • Direct Patient Care
Professional Experience
Case Manager, 02/2014 to Current
Health & Hospital CorporationIndianapolis, IN,

Case Management of catastrophic injured clients; case coordination among multidisciplinary team; initial evaluations and repeat evaluations of clients

Director of Nursing, 09/2013 to 02/2014
Cedarbrook Senior Living ManagementBloomfield Hills, MI,

Interim Director of Nursing; Policy and Procedure Development; Documentation Revision; Staff development and education; Care Plan Development; Skilled Nursing Visits

Independent Contractor, 06/2012 to Current
Phoenix Home Care And HospiceSullivan, MO,

Skilled Nursing Visits; Staff Inservicing and Education; Staff recruiting; Documentation Improvement

Private Duty Nurse/Clinical Staff Supervisor, 05/2006 to 07/2010
Universal Health ServicesBloomington, IN,

Care supervision of SCI catastrophic injury client; Monthly staff scheduling; employee orientation and ongoing training and education; document formation and revision; coordination of medical appointments; weekly lab draws; skilled nursing visits

Staff Nurse/Charge Nurse, 06/2003 to 05/2006
Marlette Regional Hospital Center For RehabilitationCity, STATE,

Care of orthopedic, brain injury, and multiple trauma clients within an inpatient setting; worked as part of a multidisciplinary team; proficient in wound care and transfer techniques; performed independent hospital wide analysis under direction of Risk Management Team focusing on problem identification and nursing and system-wide intervention in compliance with JCAHO standards; Education of Emergency Care to local School District in collaboration with Nursing Education Department

Private Duty Staff Nurse, 04/2002 to 06/2003
Entech Medical StaffingCity, STATE,

Cared for SCI catastrophic injury client; Assisted with all ADL's; Wound Care; Medication Administration; PROM exercises; Mobility Assistance; Out of state travel

Private Duty Nurse, 06/2001 to 10/2002
Cardinal Health CareCity, STATE,

Cared for SCI, TBI catastrophic injury client; assisted with ADL's; medication administration; PROM exercises; mobility assistance; assistance with household tasks and transportation needs

Staff Nurse/Charge Nurse - Child/Adolescent Unit, 04/2000 to 04/2001
Havenwyck HospitalCity, STATE,

Care to clients aged 14-18 within an acute psychiatric setting; monitoring and directing personnel; medication administration; coordinated and conducted therapeutic activities; worked within a multidisciplinary team

Staff Nurse/Charge Nurse - Child/Adolescent Unit - Voluntary and Involuntary Adult Units, 2000 to 02/2001
Hurley Medical CenterCity, STATE,

Cared for acute mentally ill clients; medication administration; coordinated and conducted therapeutic activities; participated on the Nursing Performance Improvement Committee

Clinical Nurse Coordinator - Child/Adolescent Unit, 01/1998 to 07/1999
Havenwyck HospitalCity, STATE,

Maintenance and coordination of 24 hour care of a 40 bed acute inpatient psychiatric unit as well as the Child/Adolescent Day Hospital Program; interviewing and hiring new staff; monthly staff scheduling; coordinated services of nursing, medical, social services, activity therapy, and education department; payroll, performance evaluations, and competency testing of 40 employees; conducted weekly milieu meetings; performed chart audits and prepared for state and federal inspections for accreditation; certified yearly for crisis management and prevention; active member of following committees: Pharmacy and Therapeutics, Safety and Risk Management, Infection Control, Staff Development and Performance Improvement

Charge Nurse, 01/1997 to 01/1998
Havenwyck HospitalCity, STATE,

Organized and directed all aspects of patient care; ensured adequate staffing needs; monitored for provision of high quality nursing care; completed employee performance evaluations and participated in program and staff development

Nurse Extern/Graduate Nurse, 04/1995 to 11/1996
North Oakland Medical CenterCity, STATE,

Floated among Med/Surg, Oncology, Pediatrics, Rehabilitation, and Mother/Baby Units; performed all aspects of nursing care; received extensive experience in organizational and time management skills and basic technical skills

Education and Training
Bachelor of Science in Nursing: Nursing, Expected in 1996
University of Michigan-Flint - Flint, MI


Maize and Blue Award for Distinguished Scholarship-University of Michigan

Charles W. White Humanitarian Award

Elected one of NAPW's "VIP Women of the Year" Nationally for Healthcare: Nursing - October 2013

Finalist for Oakland University People's Choice Nightingale Award for Nursing Excellence 2014


National Association of Professional Women

Member of Brain Injury Association of Michigan

Member of National Spinal Cord Injury Association

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Resume Overview

School Attended

  • University of Michigan-Flint

Job Titles Held:

  • Case Manager
  • Director of Nursing
  • Independent Contractor
  • Private Duty Nurse/Clinical Staff Supervisor
  • Staff Nurse/Charge Nurse
  • Private Duty Staff Nurse
  • Private Duty Nurse
  • Staff Nurse/Charge Nurse - Child/Adolescent Unit
  • Staff Nurse/Charge Nurse - Child/Adolescent Unit - Voluntary and Involuntary Adult Units
  • Clinical Nurse Coordinator - Child/Adolescent Unit
  • Charge Nurse
  • Nurse Extern/Graduate Nurse


  • Bachelor of Science in Nursing

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