case manager direct care supervisor resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Overview
Passionate, and client-focused case manager with five years experience in the non-profit field. Hardworking and committed to enhancing the well-being and dignity of all my clients. Diversified skills and expertises in developmental disabilities, social justice, advocacy, employee training, and program development.
Education
Bachelor of Science: Social Work, Expected in 2007 to Arkansas State University - Jonesboro, AR GPA:
Experience
Case Manager/Direct Care Supervisor, 2012 to Current Ontario Arc – Stanley, NY,
Develop 30 goal oriented, multi-agency plans of care annually for consumers to include community integration, independent living skills, school, work, or volunteer activities.
Meet with 110 consumers monthly to assess level of functioning, discuss satisfaction with services, treatment goals, and immediate needs.
Interview, hire, train, and supervise 25+ Direct Care Staff.
Counsel and make referrals regarding immediate needs and or issues of concern.
Create new ideas to help develop our Medicaid Waiver program.
Corporate Trainer, Server, Bartender, 07/2009 to 02/2011 Jefferson Center For Mental Health – Georgetown, CO,
Planned, implemented, and oversaw all training for new employees in the stores I opened in the Boston, Massachusetts area.
Provided great customer service at all times.
Residential Services Manager, 07/2008 to 06/2009 Rochelle Center – City, STATE,
Supervised eight direct care staff by managing and ensuring timely documentation of care provided.
Scheduled, transported, and attended consumer's medical appointments.
Conducted consumer house visits to monitor living environment, addressed issues with their caregiver, and reported findings to the Residential Director.
Certified to manage consumer medication.
Early Childhood Case Manager, 08/2007 to 04/2008 Mid-South Health Systems – City, STATE,
Provided support to 4 classrooms at Head Start and to parents regarding positive behavior reinforcement modification.
Prepared parenting class curriculum under the supervision of a PLC.
Accomplishments
Coordinated the BBQ Contest for CASA's Cowboy Up for CASA 2013 fundraiser where we raised $30,000.00.
Raised $3,000.00 to fund a mission trip to Thailand where I met with victims of human trafficking.
Promoted to corporate trainer at Buca Di Beppo where I opened 4 stores and trained employees in the Boston area.
Presented over 10 speaking engagements in Northeast Arkansas in the past year to bring awareness to the community about human trafficking.
Memberships/Scholarly Societies
Court Appointed Special Advocate (CASA) Board of Directors- Chairperson of the Personnel Committee & BBQ Contest for the Cowboy Up for CASA fundraiser- July 2012- present
Partners Against Trafficking Humans (PATH)- NEA Area Representative- July 2012 to present
Mercy Ministry- Human Trafficking, Central Baptist Church- PATH Representative- April 2013 to present
End Slavery TN- September 2010 to March 2011
NOT FOR SALE, TN Chapter- September 2009 to September 2010
Court Appointed Special Advocate (CASA)- Advocate, 2006-2008
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