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Case Manager Resume Example

Resume Score: 70%

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CASE MANAGER
Professional Summary
[Therapeutic Support Specialist II] bringing more than [14] years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
Skills
  • Expertise in crisis intervention techniques
  • Culturally sensitive
  • Adult corrections expertise
  • Adept at conflict resolution
  • Psychotropic medications knowledge
  • Case management proficiency
Work History
Case Manager, 04/1999 to 09/1999
Cavalcorp Federal Halfway House – Raleigh, NC
  • Responsible for checking federal inmates in and out of facility.
  • Responsible for transporting inmates to jobsites.
  • Responsible for supervision of inmates in housing units.
  • Provided group therapy to inmates.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Connected clients with community service and resource agencies.
  • Observed and monitored client behavior and responses to treatment while in the facility.
  • Maintained a caseload of more than [9] clients in facility.
Therapeutic Support Specialist II, 11/1999 to Current
Central Regional Hospital – Butner, NC
  • Supervise staff of 12 who are responsible for direct care of 22 patients.                                                                               Lead technician responsible for ensuring all tasks are completed                                                          Knowledgeable of medical and psychiatric diagnosis Observe, interact, and provide feedback to appropriate professional staff                                                                                     Interact with family and community partners        Participate in structured group therapies                     Explain unit goals, processes, and procedures to new and current staff                                                                           Serve as member of crisis prevention and intervention teams Train and mentor staff.
  • Recorded client information on special flow sheets, accurately indicating precautions, patients level of observation and charges .
  • Documented psychiatric services and responses to treatment in patient case files.
  • Consulted with and trained highly skilled mental health and medical staff.
  • Monitored client census by using the Daily Movement Report.
  • Observed and monitored client behavior and responses to treatment.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Correctional Officer, 01/1997 to 01/1999
Odom Correctional Institution – NC
  • Responsible for supervision of inmates in housing units. Performed periodic patrols of quarters and work areas. Responsible for instructing inmates and maintaining control in areas.                                                                          Responsible for maintaining a record of equipment, supplies, and other items.                                                       Responsible for maintaining proper security of inmates being transported.
  • Maintained the custody and control of [52] inmates housed in maximum security unit.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
Education
Bachelor of Arts: Psychology, 1997
St. Augustine College - Raleigh, NC
  • Coursework in Childhood and Adolescent Psychology
  • Cultural Awareness and Sensitivity workshop
  • Attended seminar on Eating Disorders
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Resume Overview

Companies Worked For:

  • Cavalcorp Federal Halfway House
  • Central Regional Hospital
  • Odom Correctional Institution

School Attended

  • St. Augustine College

Job Titles Held:

  • Case Manager
  • Therapeutic Support Specialist II
  • Correctional Officer

Degrees

  • Bachelor of Arts : Psychology , 1997

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