Case Manager resume example with 14+ years of experience
Knowledgeable Case Manager experienced in coordinating care for chronically ill individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for advocating for others. Enthusiastic clinician eager to contribute to team success through hard work, attention to detail and excJessicat organizational skills. Clear understanding of importance of bridging the gap in healthcare disparities and well versed in Point Care. Motivated to learn, grow and excel in Holy Redeemer as part of the changing health care system. Seeking an opportunity to grow a knowledge base in home care and to bring fresh ideas to PDGM of clinical supervisors. Available for 24-hour accountability, if needed, for patient care and interdisciplinary communication with the healthcare team. Seeking to promote quality, compassionate, holistic patient-centered care.
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- Developed care plans, covering goals based on nursing diagnosis and incorporating therapeutic, preventive and rehabilitative nursing actions.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Facilitated on-going, comprehensive assessment of patient and family needs and implementation of interdisciplinary team care plan.
- Consulted with other practitioners to develop and implement patient care plans based on factors such as ICC, ICM, PDGM.
- Facilitated medication management including education and monitored for side effects in collaboration with provider.
- Guided patients' loved ones and caregivers in such tasks as pain management, wound care, palliative care, end of life transitions and medication dosing.
- Worked with healthcare team, including social workers, physical therapists, and speech therapists, to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Assumed responsibility of coordination of care of patients, chronically ill, and transitioned to appropriate pathways such as palliative and hospice per patient and family's unique needs.
- Proficient in Point Care and Oasis D.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Directed day-to-day nursing and operational functions for 40-bed nursing rehabilitative facility, ensuring exceptional delivery of care when developing well-rounded nursing teams.
- Responsible for head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Provided comprehensive care to patients in rehabilitative unit, including wound care, ostomy care and enteral feeding.
- Excelled in autonomous work environment between rounds completing all admissions, transfers, and discharges from the facility.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Maintained confidentiality of patient data and condition at all times to safeguard health information.
- Resolved problems with communication and billing to foster seamless services.
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments.
- Dean's List 2007-2009
References:
Frankie O'Brien BSN RN
856-397-4677
Dr. Shannon Williams
856-264-5885
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Resume Overview
School Attended
- Rowan University
- Grand Canyon University
- Helene Fuld College of Nursing
- Camden County College
Job Titles Held:
- Case Manager
- Clinical Admissions Nurse
- Pediatric Registered Nurse
- Patient Care Services Representative
Degrees
- Master's of Science in Nursing
- Bachelor of Science
- No Degree
- Associate of Science
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