case manager resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Nurse accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Skills
Patient advising
Home Care/Hospice specialized care
Patient assessment
Cross-functional collaboration
Triaging patient concerns
Staff Development and Precepting
Emotional awareness
Treatment plans knowledge
Intake and discharge
Medication and IV administration
Computerized charting specialist
Experience
Case Manager, 10/2021 - Current Wisconsin Community Services – Milwaukee, WI,
Developed trusting relationships with social services, health care providers and governmental agencies.
Advocated for clients by obtaining information regarding treatment options and clinical status.
Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
Maintained up-to-date case records with case activity status.
Maintained logs and electronic client records following department and agency policies for effective monitoring.
Case Manager, 04/2020 - 05/2021 Wisconsin Community Services – Milwaukee, WI,
Coordinated support services and optimized communication between healthcare workers and patients.
Determined and coordinated appropriate level of care to meet individual patient needs.
Collaborated with various healthcare providers to facilitate delivery of services.
Reviewed effectiveness of treatment for individual and family situations.
Developed appropriate care plans for at-risk individuals and high-risk families.
Reviewed and recorded progress of patients.
Reviewed treatment plans against individual goals and healthcare standards.
Collaborated with different disciplines to provide cohesive care to patients.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Administered medications, tracked dosages and documented patient conditions.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Coordinated with clinical staff to keep patients updated and informed on care issues, including discharge delays, equipment inaccessibility and procedure postponements.
Conducted post-op reviews, tracked patients' vitals and monitored fluids to reach optimal care targets.
Planned and spearheaded in-service educational programs focusing on fall safety, skin care and adherence to core measures.
Answered patient questions and provided take-home materials for further information.
Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
Updated physicians on patient test results and assisted in developing care plans.
Monitored and managed various treatment and care interventions, including IV administration, wound and ostomy care and catheter insertion.
Hospice Registered Nurse Case Manager, 07/2011 - 08/2017 Southern Ohio Medical Center – City, STATE,
Delivered respectful, compassionate care to each patient and family through dedicated listening, kind words and empathy.
Planned hospice care for elderly and disabled patients.
Guided patients' loved ones and caregivers in such tasks as pain management, wound care, and medication dosing.
Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
Created and applied tailored care plans that would meet each patient's individualized needs.
Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Answered patient questions and provided take-home materials for further information.
Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Observed strict safety measures, including checking medication dosages before administration to patients.
Counseled caregivers and families on end-of-life planning and educated on patient care options.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Education and Training
Associate of Science: Registered Nurse, Expected in 05/2011 - Shawnee State University - Portsmouth, OH GPA: Status -
Licensed Practical Nurse: , Expected in 03/2008 - Collins Career Center - Chesapeake, OH GPA: Status -
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