case manager resume example with 9+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Knowledgeable Case Senior Manager experienced in coordinating care for individuals diagnosis with mental illness, developmental disabilities and substance abuse, . Dedicated mental health professional proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
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Premier Health Partners – Brookville, OH,
- Participated in professional growth programs to support special education improvement efforts.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Collaborated with external agencies to meet educational and transitional needs of individuals.
- Managed caseload of 10 adults in mental health to provide comprehensive, community-based care.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Addressed delays in discharge, postponed procedures and discharge equipment unavailability.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Evaluated treatment plans against individual goals and healthcare standards.
Leake & Watts – City, STATE,
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Assisted disabled clients to support independence and well-being.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
St. Barnabas Hospital – City, STATE,
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Interviewed clients and family members to obtain key information for admission.
- Successfully conduct intakes for all walk in patients in emergency room.
- Processed all patients personal and insurance documents, entering all information in hospital date base.
- Operate six line switchboards. Provide community health outreach, distributing pamphlets, discuss and educated public on healthcare.
Certification NYSDOH Registered Opioid overdose provider, Food Handlers Certification- 2017, CPR-2019, First Aide-2019, Cultural Competency 2021, Suicide Assessment Prevention 2021, Stages of Change 2021, Trauma Informed Care, 2021, Traumatic Loss for Caregivers. The impact of Suicide and Opioids 2021, LGBT Youth and Creating Safe Place 2021, Cultural Personality Competency Disorders and substance Abuse 2021, Motivational Induction Happiness Scale and Goals of Counseling.
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Resume Overview
School Attended
- Monroe College
- Monroe College
Job Titles Held:
- Case Manager
- Direct Support Professional/Medical Coordinator
- Advocacy Intern/Administrative Clerk
Degrees
- Bachelor of Science
- Associate of Science
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