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Case Management Resume Example

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CASE MANAGEMENT
Professional Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Utilizing your knowledge, skills and talents to be successful employee in a flourishing agency

Skills
  • Administrative
  • Microsoft office
  • Supervising
  • Basic clerical knowledge
  • Patient Scheduling
Work History
Case Management01/2021 to CurrentCompany Name, City, State
  • Processed death certificate and other required paperwork.
  • Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
3 Year Old Teacher 08/2016 to CurrentCompany Name, City, State
  • Responsible for providing safe daily care to a group of 8+ ( 3 year old).
  • Conducted art activity's with children daily.
  • Prepared breakfast, lunch and afternoon snack daily.
  • Ensured accident reports were completed in a timely manner.
  • Entered students and parents information into computer daily into TS Golds.
  • Creating daily lesson plans Frog street curriculum.
  • Attending Professional coursework.
  • Communicate to parents daily Teacher Strategies goals and Class! Creating and Decorating classroom according to theme.
  • Host Parent teacher conference.
Secretary06/2020 to 12/2020Company Name, City, State
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Delivered goods and products to customer on time and in excellent condition.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Evaluated office processes, making suggestions to improve efficiency.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
Paraedcator Teacher10/2018 to 08/2020Company Name, City, State
  • Assists the teacher by observing and supervising classroom activities during the course of the instructional day to maintain a controlled and safe environment for students and staff including monitoring students during bathroom breaks, lunch time, and field trips; supervises students during yard duty to ensure rules are followed and activities are appropriate; assists students to correct buses and receives reports on behaviors or problems that occur during transportation before or after school; observes student behavior and maintains awareness of students'.
Toddler Teacher11/2015 to 10/2016Company Name, City, State
  • Responsible for providing safe daily care to a group of 7 (21 months to 27 months).
  • Encouraged their learning by teaching them their ABC's, counting numbers, and the days of the week.
  • Conducted art activity's with children daily.
  • Prepared breakfast, lunch and afternoon snack daily.
  • Ensured accident reports were completed in a timely manner.
  • Entered students and parents information into computer daily into TS Golds.
  • Creating daily lesson plans.
  • Attending Professional coursework.
Secretary03/2019 to 07/2020Company Name, City, State
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Receptionist07/2004 to 04/2005Company Name, City, State
  • Duties included entering information into computer, filing reports, and logging in information daily.
  • Responsible for the installing of new computer programs to protect software.
  • Maintained administrative documents in Microsoft office systems daily.
  • Communicating with public school staff members from four school cafeteria daily.
  • Traveling to different schools to help with anything that needed to be done such as Bullet board, if shorthanded help in the cafeteria.
Education
Southern University at New Orleans, City, StateBachelor's, Early Childhood
Delgado Community College, City, StateHigh School Diploma
Hahnville High School
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Resume Overview

School Attended

  • Southern University at New Orleans
  • Delgado Community College
  • Hahnville High School

Job Titles Held:

  • Case Management
  • 3 Year Old Teacher
  • Secretary
  • Paraedcator Teacher
  • Toddler Teacher
  • Receptionist

Degrees

  • Bachelor's , Early Childhood
    High School Diploma

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