Employed with the Department of Juvenile Justice with extensive experience with working with delinquent youth in facilities or community. Highly skilled at identifying services for youth in the community while they await the court process.
Detail-oriented [Job Title] exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others.
Highly-energy excelling in client support, program development and complex problem solving. Comprehensive background includes providing case management services to youth involved with the juvenile justice system.
Received several promotions throughout employment within a 5-6 year span.
Receives Exceptional Performance Appraisal yearly from my Direct Supervisor.
Supervised a unit of Probation officers in their daily duties providing coaching when needed.
Manage the population of a 120 bed facility by providing non-secure alternatives to the Juvenile Court.
Responsible for providing non-secure detention alternatives to youth during the court process. Attend court proceedings providing information on services that are available. Coordinate releases with services providers for youth and families. Keep up to date and accurate case files in the agency's tracking system. Lead weekly detention review meetings. Serve as casemanager for youth that are charged as adults in the facility meeting with them face-to-face on a monthly basis. Complete monthly reports. Collaborate with other agencies. Provide training when requested or as necessary to staff. Maintain a database of resources in the community.
Teacher for a population of Special Education youth detained in a facility. Assisted youth with daily classwork. Completed Individual Education Plans (IEP's) on youth served in classroom. Observed students and provided feedback regarding potential learning deficiencies and opportunities for support. Completed time sensitive paperwork as required by law on students served in class.
Managed a unit of Probation Officers in their daily duties. Provided support and direction to staff as needed. Completed weekly reports. Provided coaching to staff in areas identified as deficient. Represented the agency at meetings and conferences.Evaluated team member performance and offered constructive feedback.Addressed program and policy issues, developed best practices and improved service delivery.Led weekly program management meetings. Kept up to date and accurate case files.
Managed a caseload of 60-75 clients at any given time.Referred clients to partner agencies for additional services. Conducted needs assessments for families with young children.Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations.Mentored less experienced case managers.Entered client data in a centralized database and maintained up-to-date case records for all clients.
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