Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Dependable and well organized. Experienced working in fast paced environment with increasing responsibilities.
Excellent telephone etiquettes Can-do attitude and ability to think outside the box Fondant Cake decorator Icing maker Fondant sculptures Airbrush Baker Create custom cakes . |
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Increased the number of clients in the clinic within a short period of time.
Reviewed records and assessed the nutritional condition of at-risk residents, including those with unplanned weight changes.
Coordinated nutrition care with other members of the health care team and delegated responsibilities.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets.
Data Entry
Qualified clients for the wic program
Served as a nutrition resource to departmental and health care staff to enhance nutritional services.
Provided accurate and appropriate information in response to customer inquiries.
Addressed customer service inquiries in a timely and accurate fashion.
Ran reports and supplied data to fulfill customer report requirements.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Formulated and enforced state policies, procedures and quality assurance measures.
Properly directed inbound calls in phone queues to improve call flow.
- Decorated professional cakes at head quarters for all three of dessert gallery store locations.
- Assembled and prepared cake layers.
- Iced and decorated cakes for specials orders.
- Designed new cakes Airbrushed graphic cookies Incorporated ideas for the menu
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
- Mixed, weighed and proofed ingredients in accordance with bakery recipes.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Assisted with photo shoots and also customer service
- Office duties and appointment setter Set up work stations before each photo shoot Inventory of all supplies
- Consulted customers about prices.
- Monitored studio for adequate quantities of supplies.
- Conducted all photo shoots in a calm and professional demeanor.
- Collaborated with clients to guarantee satisfaction with advertisements.
- Collaborated successfully with a variety of personalities and work styles.
- Photographed special events, including weddings, parties.
- Responsibilities were to attend private and social events at exquisite hotels and museums.
- Banquet decorator Served hors'd ourves on silver platters.
- Kept a clean atmosphere.
- Attended clients with main dish choice and beverages.
- Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.
- Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
- Effectively handled customer complaints and special requests.
- Provided prompt, efficient, friendly, and quality service at all times.
- Set up special events and private parties.
- Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen.
- I worked for a non-profit organization which provided food for the indigent or homeless.
- Maintained excellent customer service relations and developed customer rapport.
- Diplomatically resolved customer's complaints.
- Took initiative to make supervisory decisions.
- Gave agencies estimates on their food account debits.
- Responsible to give authority for walk-ins on clients that were picking up bulk orders.
- Created monthly reports for records, closed terminated records and completed chart audits.
- Verified and logged in deadlines for responding to daily inquiries.
- Developed and created a more effective filing system to accelerate paperwork processing.
Bilingual (English/Spanish)
Windows applications of Power Point, Microsoft Office, XP and Vista
Typing speed of 35-40 w.p.m.
Ten key by touch (8,000 k.p.h
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Resume Overview
School Attended
- Contemporary Learning Center
- Houston Community College
Job Titles Held:
- Case Aide
- Cake Decorator
- Assistant
- Banquet Attendant
- Distribution Assistant
Degrees
- High School Diploma
- 2 years of college experience
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