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Carhop Resume Example

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CARHOP
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Guest satisfaction
  • Food-handling safety
  • Product memorization
  • Safety conscious
  • Activities leadership
  • Creative arts talent
  • Prayer groups
  • Meeting and event planning
  • Congregation enrichment
Experience
Carhop|Sonic - Kansas City Kansas, KS|05/2020 - 08/2020
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maintained 100% order accuracy in high-volume times.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Verified orders and bagged items for easy transport.
  • Reported issues with customers and orders to supervisors.
Church Volunteer|Pleasant Green Baptist Church - Kansas Cay Kansas, KS|01/2009 - 08/2020
  • Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
  • Led retreats to spread work and faith of personal religion to different peoples.
  • Earned reputation for good attendance and hard work.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collected, counted and gave away various can goods for different families in need.
  • Applied conflict management and communication skills toward de-escalating local conflicts.
Cashier|McDonald's - Kansas City Kansas, KS|06/2017 - 05/2020
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Childcare Worker|Kiddi Kollege Child Care Learning Center - Kansas City Kansas, KS|05/2015 - 08/2016
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Improved group and individual behavior with positive management strategies.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Secured indoor and outdoor premises to protect children under care.
  • Enforced rules to teach manners and maintain safe environment.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Recorded information about behavior, food served and medications administered.
Education and Training
Pittsburg State University||Pittsburg, KS |Expected in 05/2024Bachelor of Science: Mass Communication
  • Major in Mass Communications
  • Minor in Creative Writing: create,edit and publish
  • Minor in Business Administration
Sumner Academy of Arts & Science||Kansas City,KS |05/2020High School Diploma
  • GPA: 3.41
  • Class Rank: 69 of 172
  • Honor Roll student for the first and second semester of 2018, 2019 and 2020.
  • C
  • A member of Fashion Club, Black Student Union and the school's Mascot.
  • A member of a dance group called Coffee House as well as participating in biblical studies at church called Bible Bowl.
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Resume Overview

Companies Worked For:

  • Sonic
  • Pleasant Green Baptist Church
  • McDonald's
  • Kiddi Kollege Child Care Learning Center

School Attended

  • Pittsburg State University
  • Sumner Academy of Arts & Science

Job Titles Held:

  • Carhop
  • Church Volunteer
  • Cashier
  • Childcare Worker

Degrees

  • Bachelor of Science : Mass Communication
    High School Diploma

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