Committed to addressing customer concerns with speed, accuracy and professionalism.
High customer service standards
Employee relations specialist
CarhopSonic Drive In － Peculiar, MOUp-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team.
01/2016 to 04/2017
General ManagerLittle Pig BBQ － Belton, MOManage employees, make food for the day, make employees schedule, Collected customer feedback and made process changes to exceed customer satisfaction goals.
08/2014 to 03/2015
Server, Cook, ManagerDennys － Peculiar, mo
serve customers with excellent customer service, make sure the restaurant is always clean. Manage employees