Currently, Operations Manager for SMX Cargo which is the service provider for United Cargo and All Nippon Airways Cargo. The team meets an exceed all performance goals. Customer service driven. Focused accountability and continuous improvement.
Complex problem solving
Strong leadership skills
Manage all aspects of the United Airlines Cargo and All Nippon Airways Cargo, daily operations.
Managed and developed the United Airlines Cargo Solutions Team call center.
Supervised all aspects of the United Airlines Cargo, cargo office operation
Led the United Airlines Cargo, Import and Export operations teams
Strong Leadership, Analyze financial and operational data, hiring manager, Credible communicator,Microsoft Office,SharePoint, Operations management, Mentor / Trainer.
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