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Caretaker Resume Example

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CARETAKER
Summary

Customer-oriented Bar Manager well-versed in overseeing movement of liquor, beer and specialty drinks. Diligent in intricate supply restocking tasks and customer area cleanliness. Strong team leader and bar staff trainer lends hands-on organization and understanding to approach. Seasoned Bar Manager with 20+ years of related experience and results-driven nature.

Hires, train and motivate bar employees to achieve continuous improvement of performance and revenue targets. Proven promotional and event planning abilities. Multi-talented Bar Manager able to transform under-performing establishments into successful operations.

Skills
  • Personal care
  • Emotional support
  • Customer relations
  • Licensed ServSafe Manager
  • Organizational ability
  • Outgoing personality
  • Service-oriented mindset
  • Safe serving knowledge
  • Employee training
  • Wine and liquor expertise
  • Team building
  • Health codes compliance
  • Marketing and sales experience
  • Staff training and development
  • Portioning understanding
  • Purchasing
  • Training
  • Diverse beverage knowledge
  • Sanitation
Experience
08/2014 to 12/2019
CaretakerAustin's Home Health Care － Mechanicsville, VA
  • Planned and coordinated jobs for 8 workers.
  • Recorded client status progress and challenges in logbooks and reports.
  • Worked with supervisory medical staff to review cases and improve care.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Scheduled recurring service appointments to provide client care as needed.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted with meal planning to meet nutritional plans.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Transported clients to complete required tasks such as medical appointments and grocery shopping.
02/2015 to 07/2018
BartenderDaddio's Grille － Richmond, VA
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
02/1994 to 07/2014
Director of OperationsHoliday Inn － Richmond, VA
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Delivered drink service at busy restaurant and served over 150-200 guests nightly.
  • Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide appropriate food recommendations for guests.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Dropped inventory costs from 39% down to 21% by evaluating and adjusting vendor options to obtain more favorable pricing.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Inventoried glass and stemware, cutting costs 14 % through effective inventory management.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
01/1995 to 06/2006
Bar ManagerThe Godfather － Richmond, VA
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Strategized long-term business needs by gathering guest relations feedback for process improvements.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Dropped inventory costs from 31%down to 19% by evaluating and adjusting vendor options to obtain more favorable pricing.
  • Wrote operational manuals and created in-house documentation, including food and liquor inventory systems with Aloha.
  • Prepared over 2000 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 500-1000 patrons per shift.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Education and Training
06/1990
Associate of ScienceJ Seargent Reynolds － Mechanicsville, VA
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Resume Overview

Companies Worked For:

  • Austin's Home Health Care
  • Daddio's Grille
  • Holiday Inn
  • The Godfather

School Attended

  • J Seargent Reynolds

Job Titles Held:

  • Caretaker
  • Bartender
  • Director of Operations
  • Bar Manager

Degrees

  • Associate of Science

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