Care Manager resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Ambitious student looking to pursue a Doctorate of Social work degree, eager to contribute developed knowledge in a Psychotherapy role. Skilled in Case Management and Human Services in clinical settings. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
NYS child abuse and neglect mandated reporter
Mental Health First Aid
Narcan administration certified NYS 2017
Intermediate Microsoft Office/excel/PowerPoint, PSYCKES,EPACES,Choices OPWDD
Counseling
Documentation
First Aid
Microsoft Office
Research
Treatment Planning
Case Management
Behavioral Health
Community Health
Long-Term Care
Medicare Knowledge
Medical Chart Documentation
Scheduling
Data Entry
Rehabilitation
HIPAA Compliance
Quality Management
Managed Care
Social Services knowledge
HIPAA Regulations
Patient Evaluation
Experience
11/2017 to CurrentCare ManagerCleveland Clinic | Hiram, OH,
Worked with supervisory medical staff to review cases and improve care.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Optimized case and clinical management and recommended plans to improve safety and health programs.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
06/2017 to 09/2017Case ManagerNorthwell Health | East Northport, NY,
Determine participants’ requirements, services and program enrollment.
Developed and implemented individual service plans (ISP) and ensure that participants are engaged regularly.
Reviewed both individual service plans (ISP), individual education plans (IEP) and habilitation plans on a periodic basis.
Provide advocacy for Consumers by protecting and upholding their rights and ensuring that their living environment is safe.
Assist with obtaining and maintaining benefits such as SSI and SSD and ensure the continuity of Medicaid coverage.
Maintain caseloads as assigned by supervisors, ensuring that each case receives the attention that it requires.
Oversee and maintain the monthly billing of services, ensuring that bills are submitted on time.
Ascertain participants’ satisfaction, ensuring that all services are provided in a timely manner, and that appropriate feedback is received.
Worked with Developmental disability population including adolescents’, adults and seniors.
Provide case management services including but not limited to: weekly and monthly progress summaries, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, and referrals (on-site & off-site) and discharge planning.
Completes initial assessment and quarterly reassessments on all assigned clients in a timely manner, in-order to develop individualized treatment goals for each client.
Establishes treatment goals and objectives with clients as part of the interdisciplinary team.
Coordinate transitional care from inpatient service to other settings as per care plan..
10/2012 to 06/2017Case ManagerNorthwell Health | Hauppauge, NY,
Collaborated with various healthcare providers to facilitate delivery of services.
Determined and coordinated appropriate level of care to meet individual patient needs.
Reviewed effectiveness of treatment for individual and family situations.
Developed appropriate care plans for at-risk individuals and high-risk families.
Coordinated support services and optimized communication between healthcare workers and patients.
Reviewed treatment plans against individual goals and healthcare standards.
Coordinated resources from diverse providers for intervention plans.
Optimized program resource utilization to prevent unnecessary hospital admissions.
Coordinated between various entities to manage cases.
Education and Training
Expected in 05/2021MSW | Social WorkFordham University, Bronx, NYGPA:
Expected in 2018B.A | SociologyYORK CUNY COLLEGE, Queens, NYGPA:
Expected in 2015A.A.S | Human ServicesBronx Community College, Bronx, NYGPA:
Certifications
NYS child abuse and neglect mandated reporter Training - 2021
Mental Health First Aid - 2020
Certified Narcan administration - 2020
Certified Trauma-Focused CBT, in Children and Adolescents - 2021
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