captioning assistant resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Captioning Assistant with work history supporting communication for hearing-impaired and deaf communities by providing text captions. Carefully listened to audio to convert to written words using captioning software. Detailed when proofreading and editing information for precise results. 2 year experienced CNC machinist as well, well versed in running, over seeing and checking tolerances for machined parts. Isothermal Press unloading with proficiency with many specialized tools to measure accuracy of pressed parts. Social Media Influencer geared towards comedy, providing reviews, instructional videos, and stand up routines. Light video and sound editing. Brand Building. Quick learning jack of all trades with high aptitude to accomplish any and all projects.
Skills
Realtime captioning
Microsoft Office
Supervision & leadership
Relationship building
Organizational skills
Team management
Planning & organizing
People skills
Can work in a field/office/home environment with minimal distraction and silence
Punctual
Excellent arithmetic
Quick learning
Attentive
Familiarity with G codes and M codes (CNC)
CNC machine operating ability, can read blueprints and run programs.
Specialty tools such as micrometer, indicator, and hard gauge use.
Light video editing and finishing
Recording and editing film and sound for advertisements, social media, etc.
Experience
Captioning Assistant, 09/2021 to 10/2022 Stanley Black & Decker, Inc. – Atlanta, GA,
Caption phone calls for deaf and hard of hearing with automated assistance.
Great work ethic, attendance, and accuracy required for this.
Submit any technical issues via work order tickets
Get supervisor assistance as required and communicate with management on issues.
Repeated words into voice recognition software to produce text for captioned telephone.
Converted audio content manually into text captions for individuals with hearing loss.
Proofread automated captions and typed corrections.
Followed call center procedures when delivering services.
Transcribed exact wording for wide-ranging conversations.
Protected callers' personal information by following exact protocols for typing conversations with no recording or documentation.
Maintained strict compliance with government regulations barring interference in conversations.
Used professional communication skills to deal with delays, call problems and other technical issues.
Picker, 05/2021 to 08/2021 Amazon – City, STATE,
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Selected products and items from shelves and pallets for customer orders.
Cleaned and organized aisles, work stations and floors to promote operational productivity.
Filled material requests for distribution to production workers and assembly lines.
Confirmed items picked for orders by keying codes into system.
Accepted, processed and quickly filled orders.
Operated handheld scanners to track merchandise throughout fulfillment process.
Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Conducted inventory transactions using scanner gun.
Moved items between machines, conveyors and transport equipment to meet production needs.
Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
Ninja, 01/2020 to 05/2021 Crawlspace Ninja – City, STATE,
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Created agendas and communication materials for team meetings.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Encapsulate crawlspaces to improve humidity levels of home
Foundation support and structure support
Plumbing of sump pumps, advanced knowledge of pvc and water irrigation
Shop skills, such as using wide array of saws, drills, punches, etc.
Knowledge of dehumidifiers and condensation pumps.
Education and Training
High School Diploma: , Expected in 05/2012 to Manchester High School - Manchester, GA GPA:
: Computer Science, Expected in to Columbus State University - Columbus, GA GPA:
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