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Captian (shift Manager) Resume Example

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CAPTIAN (SHIFT MANAGER)
Summary

I've done many different things in my working career. My main focus has been on helping people. I have had 3 separate caregiving certificates along with many years of continued education to maintain those licenses. I have over 15 years experience in the health care field. I have worked my way up through my current company, MOD superfast pizza, and am now a shift manager. I am very resourceful and adaptive to new environments. I am a dependable leader with organizational, multitasking and problem solving abilities. I work well in a team setting as well as on my own.

Skills
  • Issues resolution
  • Cross-functional team management
  • Employee development
  • Supervision and training
  • Sound judgment
  • Networking
Experience
Captian (shift Manager) | 11/2019 to CurrentPhoenix Home Care And Hospice - Belton , MO
  • Handled all delegated tasks, including ordering and invoicing supplies.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Home Caregiver | 12/2014 to 02/2019State Of North Carolina - Bayboro , NC
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Documented client progress in charts and logbooks.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Planned optimal meals based on established nutritional plans.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Improved patient outlook and daily living through compassionate care.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Administered necessary medications as directed by care plan.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Monitored medications for patients with various conditions, including insulin and narcotics and kept watchful eye for side effects.
  • Helped clients stay happy and healthy by providing mental and emotional support.
Cook | 05/2012 to 10/2014Always Best Care - Natrona Heights , PA
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Developed strategies to enhance food-presentation aspects of catering and retail environments.
Caregiver, Special Needs | 02/2007 to 12/2009Kitsap Tenant Support Service - City , STATE
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
Education and Training
Home Schooled - - City | GED06/2003
Certifications
  • CNA License (inactive)
  • Washington State Department of Health Certification Home Care Aid (inactive)
  • Registered Nursing Assistant (inactive)
  • First Aid/CPR
  • Food Handlers
  • Mast 12/13
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Home Schooled

Job Titles Held:

  • Captian (shift Manager)
  • Home Caregiver
  • Cook
  • Caregiver, Special Needs

Degrees

  • Home Schooled - City | GED

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