Captian (shift Manager) Resume Example
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CAPTIAN (SHIFT MANAGER)
Summary
I've done many different things in my working career. My main focus has been on helping people. I have had 3 separate caregiving certificates along with many years of continued education to maintain those licenses. I have over 15 years experience in the health care field. I have worked my way up through my current company, MOD superfast pizza, and am now a shift manager. I am very resourceful and adaptive to new environments. I am a dependable leader with organizational, multitasking and problem solving abilities. I work well in a team setting as well as on my own.
Skills
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Experience
Captian (shift Manager) | 11/2019 to CurrentPhoenix Home Care And Hospice - Belton , MO
- Handled all delegated tasks, including ordering and invoicing supplies.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved customer satisfaction by finding creative solutions to problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Home Caregiver | 12/2014 to 02/2019State Of North Carolina - Bayboro , NC
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Facilitated best care by developing strong and trusting rapport with patient.
- Documented client progress in charts and logbooks.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Planned optimal meals based on established nutritional plans.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Improved patient outlook and daily living through compassionate care.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Administered necessary medications as directed by care plan.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Monitored medications for patients with various conditions, including insulin and narcotics and kept watchful eye for side effects.
- Helped clients stay happy and healthy by providing mental and emotional support.
Cook | 05/2012 to 10/2014Always Best Care - Natrona Heights , PA
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
Caregiver, Special Needs | 02/2007 to 12/2009Kitsap Tenant Support Service - City , STATE
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
- Engaged client in physical and mental activities to sustain quality of life.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
- Coordinated with doctors and registered nurses to develop care plans for patients.
Education and Training
Home Schooled - - City | GED06/2003
Certifications
- CNA License (inactive)
- Washington State Department of Health Certification Home Care Aid (inactive)
- Registered Nursing Assistant (inactive)
- First Aid/CPR
- Food Handlers
- Mast 12/13
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School Attended
- Home Schooled
Job Titles Held:
- Captian (shift Manager)
- Home Caregiver
- Cook
- Caregiver, Special Needs
Degrees
- Home Schooled - City | GED
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