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CAP Team 2 Associate Resume Example

Resume Score: 80%

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CAP TEAM 2 ASSOCIATE
Summary

Personable and reliable Crew Trainer bringing 2 months of experience in food handling and customer service. Proficient in all restaurant positions with extensive expertise in employee training and food preparation. Proven history of increasing productivity and providing fantastic service. Accomplished Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Seasoned Crew Trainer focused on maximizing team success by providing new members with excellent training and support. Possess current Food Handler's card and extensive knowledge of food safety, cleaning and sanitizing procedures. Motivated Kitchen Supervisor focused on maximizing customer satisfaction with remarkable foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history of effective leadership and innovative dishes. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Processing payments
  • Team leadership and supervision
  • Employee engagement
  • Quality assurance controls
  • Food safety understanding
  • Cleaning and sanitation
  • Opening and closing processes
  • Customer service skills
  • Opening and closing procedures
  • Customer service
  • Problem resolution
  • Team management
  • Organization
  • Communications
  • Planning and coordination
  • Team building
  • Budget
  • Closing
  • Credit
  • Customer service
  • Customer service skills
  • Debit
  • Inventory
  • Team leadership
  • Team building
  • Machinery
  • Money
  • Problem resolution
  • Processes
  • Progress
  • Protocols
  • Quality
  • Quality assurance
  • Safety
  • Supervision
  • Team management
  • Dependable and reliable
  • Adaptive team player
  • Stockroom procedures
  • Product organization
  • Organizational skills
  • Training & Development
  • Relationship building
Experience
CAP Team 2 Associate|Walmart - Savannah, GA|10/2020 - 01/2021
  • Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
  • Suggested products to meet customers' needs or complement current selections.
  • Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
  • Helped customers on floor with locating, reaching and selecting merchandise.
  • Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
Crew Member Trainer|Taco Bell - Lawrenceville, GA|06/2020 - 08/2020
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Worked alongside junior employees to improve performance, food safety and customer service.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Instructed new team members on correct procedures for all areas of operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Greeted incoming customers kindly and provided friendly service.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Crew Member|Krystal Companies LLC - Snellville, GA|10/2018 - 12/2019
  • Drove team success by completing assigned task quickly and accurately.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
South Gwinnett High School|Snellville, GA|2020High School Diploma
Georgia Southern University|Savannah, GASome College (No Degree)
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Walmart
  • Taco Bell
  • Krystal Companies LLC

School Attended

  • South Gwinnett High School
  • Georgia Southern University

Job Titles Held:

  • CAP Team 2 Associate
  • Crew Member Trainer
  • Crew Member

Degrees

  • High School Diploma
    Some College (No Degree)

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