Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Quality-driven grocery manager offering strong background providing proper management and placement of products according to planograms. Accustomed to heavy lifting, stooping, bending and climbing ladders to facilitate storage and presentation of products across diverse platforms. Skilled in use of RFID technology and forklifts.

Diligent grocery manager well-versed in accurately coordinating paperwork such as contracts, purchase orders, requisitions and refund requests. Experienced in working with Store inventory and keeping documentation up-to-date for optimal recordkeeping.

Reliable grocery store professional offering 10+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution.

Multi-talented grocery manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Warehousing functions
  • Recordkeeping strengths
  • Retail materials management
  • Order fulfillment
  • Stock management
  • Shipping and receiving
  • Shipping procedures understanding
  • Stocking
  • Exceptional time management skills
  • Customer-oriented
  • Communications
  • Process improvement
  • Supervision
  • Relationship development
  • Regulatory Compliance
  • Organization
  • Power jack, straddle jack forklift all types and willing to learn more equipment
  • Team building
  • Budgets
  • Operational improvement
  • Team management
  • Customer service
  • Project organization
  • MS Office
  • Problem resolution
  • Business operations
Work History
04/2020 to Current CAP Team 2 Associate Sprouts Farmers Market | Baltimore, MD,
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
08/1997 to 04/2020 Grocery Manager Signature Retail Services | Pleasanton, CA,
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Received superior customer service satisfaction scores for consecutive quarters.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Maximized efficiency by coaching and mentoring 10+ personnel on Best practice principles, industry practices, company procedures and Cao system.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Increased sales by $2000 by establishing goals, overseeing performance and staying in stock .
  • Directed work of grocery,frozen and Dairy teams to deliver exceptional client experiences.
06/2013 to 06/2015 Reset Merchandiser Plm | City, STATE,
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Changed shelves, racks and displays to meet new schematic designs.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
Expected in 06/1997 High School Diploma | Madison High School, Houston, TX GPA:

Forklift certification

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School Attended

  • Madison High School

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  • Grocery Manager
  • Reset Merchandiser


  • High School Diploma

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