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cap team 2 associate resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Outgoing and energetic Skating Carhop with 6 years of experience in customer-driven, foodservice roles. Skillfully balanced large and heavy trays and navigated awkward spaces with ease while roller skating. Practiced in food preparation and safe handling regulations. Friendly, courteous, and professional with strong commitment to upholding company policies and promoting positive image. Dedicated Housekeeper experienced in basic housekeeping duties including changing sheets and towels, restocking toilet supplies, vacuuming and dusting. Supports facility operations by cleaning rooms with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Systematic CAP Team 2 Associate skillful in unloading freight from trailers onto pallets, organizing freight and stocking merchandise. Versatile and hardworking individual committed to providing high-quality customer care by identifying customer needs and helping customers with purchasing decisions. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active.

Skills
  • Restroom detailing
  • Stocking bathrooms
  • Five-star resort cleaning
  • Hardworking
  • Guest amenity replenishment
  • Food-handling safety
  • Sanitation practices
  • Coordination and balance
  • Quality assurance
  • Customer interaction
  • Physical Labor
  • Team-oriented and dependable
  • Outstanding roller-skating skills
  • Guest satisfaction
  • Safety conscious
  • Multi-tasking service skills
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Customer Service
Work History
CAP Team 2 Associate, 02/2021 - 07/2022
Stoneridge Retirement Lancaster, PA,
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Unloaded deliveries from trucks in prompt fashion.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Housekeeper, 10/2018 - 02/2021
Sonic Drive-In Kennett, MO,
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
Skating Carhop, 02/2013 - 08/2019
Sonic Drive-In City, STATE,
  • Roller-skated while performing all customer-facing activities, including tray removal from dining areas, serving, assembling beverage orders and preparing menu items.
  • Processed and completed cash transactions promptly, providing accurate change and order receipts.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Inspected all orders prior to delivery, ensuring consistency in presentation and quality.
  • Reported issues with customers and orders to supervisors.
  • Answered product and order questions accurately and professionally.
  • Greeted and welcomed guests upon arrival, offering menu recommendations and efficiently placing orders.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Balanced and delivered trays with food and beverage orders to customers while on roller skates, enhancing guest entertainment.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Restocked kitchen supplies by rotating food according to dates.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Delivered food within 5 minutes to meet quality and service standards.
  • Offered customers nostalgic appeal by completing all work on roller skates, including balancing trays.
Education
High School Diploma: , Expected in 06/2015
-
Cathedral City High School - Cathedral City, CA
GPA:
Status -
Languages
English :
Native or Bilingual:
Negotiated :
:
Spanish :
Limited Working:
Negotiated :
:

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Resume Overview

School Attended

  • Cathedral City High School

Job Titles Held:

  • CAP Team 2 Associate
  • Housekeeper
  • Skating Carhop

Degrees

  • High School Diploma

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