cap team 2 associate resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Knowledgeable CAP Team 2 Associate bringing dedicated work ethic and abilities to handle continuous, fast-paced stock work. Skilled at managing, merchandising and rotating stock for maximum customer appeal and sales. Vigilant about correcting mistakes and spotting shrinkage.

  • Stockroom procedures
  • Materials transport
  • Microsoft Office
  • Friendly, positive attitude
  • Computer skills
  • Work ethic
  • POS systems
  • Ordering and stocking
  • Staff mentoring
  • ID verification
  • Customer assistance
  • Credit and cash transactions
  • Payment processing
  • Merchandise restocking
  • Cash drawer balancing
  • Product recommendations
  • Cash register operation
  • Training and mentoring
  • Coin counting
  • Returns and exchanges
CAP Team 2 Associate, 03/2021 to Current
Carlie C's IgaLaurinburg, NC,
  • Helped customers on floor with locating, reaching and selecting merchandise.
  • Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
  • Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items.
  • Suggested products to meet customers' needs or complement current selections.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Palletized merchandise for easy movement to sales floor locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Cashier, 11/2020 to 03/2021
Lifewell Senior LivingVolente, TX,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Increased sales by suggesting specific complementary items to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Inspected items for damage and obtained replacements for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Received payments for products and issued receipts.
  • Processed 200 transactions per day with exceptional accuracy.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted the manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Dishwasher, 03/2019 to 03/2020
All-StarCity, STATE,
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Organized clean utensils in storage bins for servers to access easily.
  • Replaced clean utensils in storage bins for easy access.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
Education and Training
Bachelor of Science: Cyber Security And Networking, Expected in 05/2024
Independence University - Salt Lake City, UT
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve highest sale among the region, earning recognition from upper management and financial reward.

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Resume Overview

School Attended

  • Independence University

Job Titles Held:

  • CAP Team 2 Associate
  • Cashier
  • Dishwasher


  • Bachelor of Science

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