Self-motivated person offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and strong mathematical aptitude. Detail-oriented with clerical knowledge and process packing goods.
Skilled problem solver
Motivated team player
Active listening skills
Good telephone etiquette
Accurate money handling
04/2016 to Current
Cap Team 1 AssociateWalmart Supercenter – Wadsworth Ohio
Answered customer questions regarding store merchandise, department information and pricing.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Managed counts on merchandise in backroom and sales floor.
Capped all items and put on the sales floor on the shelves.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Rotated manufacturer products as needed.
Loaded and unloaded merchandise using a ladder and pallet jack.
02/2011 to 03/2016
Customer Service/LeadThe Palms – Akron Ohio
Contacted active and inactive customers by mail with information about promotions and upcoming events.
Managed all invoicing.
Balance books and payouts daily.
Educate customers on game rules and mathematical probabilities of various wagers.
Increase volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Perform two casino audits per week.
Trained new employees.
02/2009 to 05/2011
CashierMarc\'s Stores – Fairlawn Ohio
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Processed and issued money orders for customers.
Worked as a team member performing cashier duties, product assistance and cleaning.
Cleaned and organized the store, including the checkout desk and displays.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Cross-trained and provided back-up for other customer representatives when needed.
High School Diploma: Strongsville High School - Strongsville, Ohio