Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and math abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 50 pounds.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Dependable and reliable
Stockroom procedures
Product organization
Report creation
Loss prevention
Adaptive team player
First Aid/CPR
Organization
Customer service
Education and Training
ATI Career Training Center Oklahoma City, OKExpected in – –:Medical Assisting - GPA:
Experience
Comcast - CAP Team 1 Associate Richmond, VA, 11/2019 - 03/2020
Communicated effectively with members of public in often crowded and noisy environments.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Identified safety hazards and notified management to determine proper resolution of issues.
Demonstrated great teamwork skills with staff members involved in production and transport.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Bent, lifted, opened, and moved grocery products weighing up to 50 pounds.
Replenished inventory with focus on addressing customer needs.
Sonic - Inbound Sales Representative Lithia Springs, GA, 10/2012 - 08/2013
Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Documented conversations with customers to track requests, problems and solutions.
Answered 20+ inbound calls per day and directed to designated individuals or departments.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed accurate and adequate cash stock and inventory balances.
Shared detailed information regarding oilfield pipe options to help customers make decisions.
Provided top quality control and eliminated downtime to maximize revenue.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Amazon.Com, Inc. - Carhop Lewisberry, PA, 06/2012 - 10/2012
Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
Independently resolved customer concerns to correct problems and promote brand loyalty.
Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
Delivered food within 5 minutes to meet quality and service standards.
Verified orders and bagged items for easy transport.
Answered product and order questions accurately and professionally.
Restocked kitchen supplies by rotating food according to dates..
Carried trays weighing up to 10 pounds to correct cars.
Used system and cash register to receive payments by cash, check, credit card and voucher.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Took orders, prepared foods and processed payments in full-service drive-in establishment.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Maintained knowledge of new offerings and upsold promotional items and specials.
Completed opening, closing and shift change tasks to promote store efficiency.
Reported issues with customers and orders to supervisors.
RGIS - Inventory Specialist City, STATE, 06/2004 - 01/2012
Collaborated with management, sales and engineering to adjust plans and maintain targets.
Resolved customer complaints immediately, escalating those that required additional assistance.
Performed scheduled inventory counts and supply audits.
Met store customers on the floor and discussed needs.
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