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campaign operations manager resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated and enthusiastic professional with managing and administer Blackbaud CRM database experience. Skilled in all aspects of general accounting. Work closely with accounting departments to balance worksheets, run reports, and provide financial statements to all donors. Independent, responsible and self-starter with ability to prioritize and manage time effectively. Provide database support to end users, determines application data access requirements, provides custom reporting & statistical analysis and alternative pertinent data required to develop and maintain an integrated database. Take the lead on implementing processes and procedures in support of 3 organizations to further reach goals and objectives related to donor, prospects, and leadership development. Advanced Operations Manager offering over 10 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. Advanced Operations Manager offering over 8 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and develop improvements through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

Work History
08/2017 to Current
Campaign Operations Manager Infoblox Inc. Richmond, VA,
  • Managing $4 million Annual Campaign and administer database, providing analysis and breakdowns of detail reporting.
  • Preparing visual dashboards and Key Performance Indicator’s for upper management and lay leaders.
  • Balancing monthly worksheets, between $150,000 to $800,000.
  • Performing deployment of updates, custom reporting, and data analysis.
  • Processing pledges, tax letters, and acknowledgement letters.
  • Providing upper management with strategic planning, including improvement of directed giving process and system entries of restricted and unrestricted donations.
  • Working directly with accounting to close year end Annual Campaign of $4 million, plus directed giving contributions.
  • Managing over 60 customers to collect funds for an Annual Campaign.
  • Weekly follow up with customers to provide with latest updates.
  • Providing mailing lists for many Jewish nonprofit organizations across central area.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Implemented policies and standard operating procedures for continuous improvement.
08/2013 to 07/2017
Campaign Assistant/Database Manager Accounting And Consulting Group, Llp Greenville, NC,
  • Managed consolidated financial statements for all donors.
  • Collected on past due accounts.
  • Provided billing statements and tax receipts in consultation with financial department.
  • Managed campaign events, registrations, payments, and all related administrative responsibilities.
  • Processed and distributed pledges in database.
  • Processed additional outside donations to the constituent agencies.
  • Ensured accuracy and validity of monthly donation and balance sheets with accounting department.
  • Managed constituent data request workflow, data entry, and data hygiene.
  • Developed a more efficient workflow by improving documentation process and streamlining office procedures.
  • Processed acknowledgement letters.
  • Fulfilled marketing effort to produce mailing lists.
  • Demonstrated expertise in producing database queries.
  • Worked with supervisor and IT to ensure database security was maintained and up to date as indicated.
  • Created custom reporting to manage lists and mailings for donor lists.
  • Developed and compiled reports on delivery of data and daily revenue projections.
08/2009 to 08/2013
Administrative Assistant Jewish Federation Of Greater Indianapolis, Inc City, STATE,
  • Supported Annual Campaign, Accounting, Marketing and Endowment departments.
  • Reviewed, entered, processed, and managed all donations and payment transactions.
  • Worked with payroll on deposits and adjusting accounts daily.
  • Answered phone calls, assisted customers, resolved administrative problems and inquiries.
  • Worked as liaison with direct vendors, generated and maintained equipment tracking record.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Education
Expected in
Master of Science: Sports Administration
Valparaiso University - Valparaiso, IN
GPA:
Expected in
Bachelor of Science: Recreational Sports Management
Indiana University Bloomington - Bloomington, IN
GPA:
Languages

    Russian - Fluent

    Ukrainian - Proficient

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Resume Overview

School Attended

  • Valparaiso University
  • Indiana University Bloomington

Job Titles Held:

  • Campaign Operations Manager
  • Campaign Assistant/Database Manager
  • Administrative Assistant

Degrees

  • Master of Science
  • Bachelor of Science

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