Upbeat and flexible Sales Associate with over three years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Strong communication skills
Store opening and closing procedures
Conflict resolution skills
Nominated for " Anderson Sales Award" in 2013. Promoted from Camp Counselor to Naturalist, then from naturalist to volunteer coordinator with in one year of employment. Promoted to Camp Director after a year and a half at Elachee Nature Science Center. Achieved Highest camp numbers in Camp Elachee History by over 100 campers two consecutive summers.
Elachee Nature Science CenterGainesville, GeorgiaCamp Director
Promoted to Camp Director after two summers as a staff member.
Managed a staff of 11 young adults as payed staff and over 17 high school volunteers.
Created all camp programing and facilitated all summer activities.
Increased camp attendance by over 150 campers two consecutive summers.
Served as volunteer coordinator for several large non-proft events.
Experience August 2014 to Elachee Nature Science Center May 2015 Gainesville, Georgia Naturalist Clearly communicated to children in developmentally appropriate way.
Helped lead nearly 35,000 children and teens from over 35 Georgia schools systems and home school programs, engage in memorable and meaningful educational experiences at Elachee, the only SACS/AdvancED-accredited nature center in the Southeastern U.S.
Also, frequently lead aquatic themed trips for a hands-on exploration of the history, ecology and challenges facing Lake Sidney Lanier, Georgia's most important reservoir.
Students sampled plankton, collected lake sediments, measured turbidity and determined pH and dissolved oxygen levels.
Inman Perk CoffeeGainesville, GaBarista Opened and closed the store, which included counting cash drawers and making bank deposits. Offered exceptional customer service to differentiate and promote the company brand. Made multiple beverages in an efficient and timely manner. Brewed coffee, expresso, baked various bakery items.
REIBuford , GeorgiaCostumer Service SpecialistInformed customers about all product lines and services offered by the company. Processed shipments and maintained organized stock shelves. Processed all sales transactions accurately and in a timely fashion. Attended 2 team meetings each month to voice concerns and offer constructive feedback to others. Built and maintained effective relationships with peers and upper management. Communicated store policy violations to the leadership team in a timely manner. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Communicated information to customers about product quality, value and style. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Nominated for the "Anderson" customer service award after working for the company less then 6 months.
Led team-building exercises for staff to improve communication and teamwork.
Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.
Redirected children to encourage safe, positive behaviors.
Physically and verbally interacted with children throughout the day.
Established and maintained a safe play environment for the children.
Trained in Epi-Pen and allergic reaction emergency procedures.
Used crowd management techniques to create safe and secure childcare environment.
Liberty UniversityLynchburg, VA, United Statesof America
Over 60 credit hours completed
North Hall High SchoolGainesville, GA, United States of AmericaHigh School Diploma
Skilled Administrative assistant bringing extensive background in non profit Camp Directing, Program Coordinating and Outdoor education .Organized, resourceful and detail-oriented with exceptional people, planning, and decision-making abilities. Qualifications Strategic planning Basic clerical knowledge Staff development expertise Reliable and punctual Self-directed nature Excellent communication skills Team Player Understands developmental disorders Experience vision developing and casting Child abuse prevention Motivated and energetic Schedule creation and maintenance Human resources understanding Certified in Early Childhood Education Analytical problem solving Head Start program knowledge Daycare management expert Employee training Active listener