Livecareer-Resume

Camp Director And Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I enjoy working with people. I've had jobs in the past with lots of responsibilities and I face challenges head on. I am a hard and fast worker and will do whatever has to be done. I am polite, organized, responsible and very capable. I feel that I can accomplish anything I set my mind to.

Skills
  • Great with people
  • Lots of experience with kids
  • I make everyone me feel value and heard
  • Practice with activity coordination
  • Communications
  • Reliable, responsible and trustworthy
  • Eager to learn and grow
  • Always happy to help people
  • Strong team working skills
  • Enjoy listening to people, and finding the solutions to issues that may arise
Experience
11/2020 to 06/2021 Customer Service Agent Iqor | Tucson, ,
  • Helped client's verify if they are indeed eligible for their benefits. Filtered through and asked the right questions to make sure they are indeed applying for benefits they are deserving of
  • Dealt with all sorts of clients, addressing all and any inbound needs from setting up accounts, to updating clients on their benefits, explaining our system, checking if they are eligible, helping with complaints, payment issues, and any questions or concerns clients may have
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Managed high-volume of inbound and outbound customer calls.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Made outbound calls to obtain account information.
  • Answered numerous inbound calls per day and directed to individuals or departments.
  • Set up and activated customer accounts.
  • Always friendly and ready to help
  • Worked as a team, in constant communication with my fellow co-workers abroad. Great relationships with the entire team.
06/2020 to 08/2020 Camp Director and Manager Self Employed | City, STATE,

Poured my heart and soul into creating a hands on, interactive summer camp where children thoroughly enjoyed themselves.

Did everything from A-Z; parent registration, dealt with finances, conduct creative activities with children, took them on daily trips, dealt with parents etc.

Spent time before and after camp setting up, making sure everything was ready, stayed after to speak to parents, prepare for the next day.

Helped with any issues children had.

Problem solved in stressful situations.

Hired an employee to help with basics, great experience working with others.

Give the children a great time, them along

With their parents begging for more!

06/2019 to 07/2019 Summer Camp Assistant Director Camp Gan Israel Columbia | City, STATE,
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Organized and lead 8 activities daily for a month such as talent shows, food projects, lead cheers, art activities and more for groups of up to 40.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Mediated conflicts between campers by for example if two campers were in a fight, I helped them resolve it.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
09/2017 to 06/2019 Hebrew School Teacher Rabbi Paltiel | City, STATE,
  • (This was a Sunday school)
  • Tutored children individually and in small groups to help with difficult subjects.
  • Engaged students through hands on examples and visual presentation, increasing classroom interaction in course work.
  • Designed compelling lesson plans focused on Jewish studies with learning goals for grade 1-6.
  • Developed and implemented interesting and interactive learning media to increase student understanding of course materials.
  • Taught Jewish studies, hebrew reading to diverse class of 10 students.
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Interacted with parents, and teachers to maintain productive communication throughout program participation.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Created positive learning atmosphere.
06/2017 to 08/2018 Camp Counselor and Activity Director Rabbi And Mrs. Deren | City, STATE,

Only summer job, worked for 2 summers

  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Protected safety of every person enjoying recreational activities at camp or on trips by enforcing disciplined and consistent policies.
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Adjusted activity plans to better engage users of differing ability or interest levels (I had a severely autistic camper)
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Implemented firm but friendly protocols to develop relationships with campers and parents.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Mediated conflicts between campers.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Gave the kids such a great summer, inspired and taught them that they rehired my friends and I for another summer when usually they hire new counselors every year
Education and Training
Expected in 06/2019 High School Diploma | Ohel Chana High School, Los Angeles, GPA:
Expected in | Credits Towards A Bachelor Degree Machon Bina Seminary For Women , Beit Shemesh Israel, GPA:
Expected in | Credits Towards Bachelor’s Degree Santa Monica College, Santa Monica , CA GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Ohel Chana High School
  • Machon Bina Seminary For Women
  • Santa Monica College
Job Titles Held:
  • Customer Service Agent
  • Camp Director and Manager
  • Summer Camp Assistant Director
  • Hebrew School Teacher
  • Camp Counselor and Activity Director
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

Similar Resume

View All
Director
Director
Director