Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Warehouse operations understanding
  • Warehouse activity management
  • Full service restaurant background
  • Restaurant operations expertise
  • Restaurant operations skills
  • Restaurant industry expertise
  • Manufacturing and warehouse procedures
  • Profit and loss accountability
  • Communication and presentation
  • Client-focused service
  • Quality assurance controls
  • Managing activities
  • Supervising team
  • Office reception
  • Providing customer support
  • Monthly reporting
  • Answering inbound calls
  • Managing file systems
  • Packaging orders
  • Project organization
  • Assisting production
Experience
Calico House Restaurant , 01/2015 to Current
Merritt Athletic ClubsTowson, MD,
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Increased sales of key menu items through effective upselling.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sales Lead Manager, 02/2013 to 10/2014
Jc PenneyAvon, OH,
  • Responded to questions from customers after presenting key details about the company's products and services.
  • Analyzed team performance on weekly basis through review of in-depth reports.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Monitored performance of sales team and implemented improved methods where needed.
Sales Lead, 04/2014 to 08/2014
Claire'sCity, STATE,
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Scanned and bagged items and operated cash register to check out store patrons.
Sales Floor Supervisor, 01/2010 to 05/2013
Calvin KleinCity, STATE,
  • Delegated tasks to maintain efficient workflow.
  • Managed inventory shrinkage improvement program to reduce theft and loss.
  • Communicated sales goals and key performance indicators to employees.
  • Greeted customers, clarifying needs and identifying solutions to close sales.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Education and Training
High School Diploma: , Expected in 04/2001
Silver Valley High School - Yermo, CA
GPA:
: Business, Expected in
Barstow Community College - Barstow, CA
GPA:

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Resume Overview

School Attended

  • Silver Valley High School
  • Barstow Community College

Job Titles Held:

  • Calico House Restaurant
  • Sales Lead Manager
  • Sales Lead
  • Sales Floor Supervisor

Degrees

  • High School Diploma
  • Some College (No Degree)

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