Assertive casino professional seeks employment as a JOB TITLE with COMPANY. Committed to keeping casino operations running smoothly and maintaining a high level of guest satisfaction.
Skills
Professional with strong interpersonal skills
MS Office knowledgeable
Cash handling processes and procedures
Self directed
Adaptable
Operations management
Customer service-oriented
Meticulous attention to detail
Effective training and coaching of departmental associates
Conflict resolution techniques
Results-oriented
Staff development
Accomplishments
Managed a high-performing team of more than 25 casino cashiers.
Served as key management and cart control with a bank of over $10,000,000
Promoted to Cage supervisor after 6 weeks of employment with Downstream Casino Resort
Opened new casino with Miami Nation Entertainment, developed and implemented all cash departments policies and procedures which were adopted to all locations.
Experience
Cage SupervisorAug 2016 to Current Downstream Casino Resort － Quapaw, OK
Oversaw cage operations for a 70,000-square foot casino floor.
Processed and maintained records of casino credit and issued casino markers.
Performed two casino audits per year.
Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Cashier/Count Team SupervisorJun 2013 to Aug 2016 Miami Nation Entertainment - Prairie Sun/Moon Casinos － Miami, OK
Oversaw day to day operations of casino cash departments at two locations.
Scheduling/Hiring/Maintaining staff for ~20 employees.
Ensure reconciliation of casino funds is accurate and cash inventories balance daily.
Drop/Count LeadJun 2012 to Jun 2013 Buffalo Run Casino － Miami, OK
Collect money out of slot machines, count it, and deposit into vault.
Education and Training
Associate of Applied Science, Business Administration Technology and Management2017NEO A&M College － Miami, OK, USA3.5 GPA, Deans List
High School Diploma2010Oklahoma School of Science and Math － Afton, OKPhysics & Calculus
