- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
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Assertive casino professional seeks employment as a JOB TITLE with COMPANY. Committed to keeping casino operations running smoothly and maintaining a high level of guest satisfaction.
- Professional with strong interpersonal skills
- MS Office knowledgeable
- Cash handling processes and procedures
- Self directed
- Adaptable
- Operations management
| - Customer service-oriented
- Meticulous attention to detail
- Effective training and coaching of departmental associates
- Conflict resolution techniques
- Results-oriented
- Staff development
|
- Managed a high-performing team of more than 25 casino cashiers.
- Served as key management and cart control with a bank of over $10,000,000
- Promoted to Cage supervisor after 6 weeks of employment with Downstream Casino Resort
- Opened new casino with Miami Nation Entertainment, developed and implemented all cash departments policies and procedures which were adopted to all locations.
Cage Supervisor, 07/2016 to Current
Iowas Of Oklahoma – Chandler, OK,
- Oversaw cage operations for a 70,000-square foot casino floor.
- Processed and maintained records of casino credit and issued casino markers.
- Performed two casino audits per year.
- Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.
Cashier/Count Team Supervisor, 05/2013 to 07/2016
Miami Nation Entertainment - Prairie Sun/Moon Casinos – City, STATE,
- Oversaw day to day operations of casino cash departments at two locations.
- Scheduling/Hiring/Maintaining staff for ~20 employees.
- Ensure reconciliation of casino funds is accurate and cash inventories balance daily.
Drop/Count Lead, 05/2012 to 05/2013
Buffalo Run Casino – City, STATE,
- Collect money out of slot machines, count it, and deposit into vault.
Associate of Applied Science: Business Administration Technology and Management, Expected in 2017
NEO A&M College - Miami, OK
GPA:
3.5 GPA, Deans List
High School Diploma: , Expected in 2010
Oklahoma School of Science and Math - Afton, OK
GPA:
Physics & Calculus
: , Expected in 2010
Commerce High School - Commerce, OK
GPA:
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