Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

A reliable and self-motivated individual. Prides on thoroughness and quality of results. Experienced Supervisory employee in a high volume environment. Ability to grasp and apply new concepts quickly and efficiently. Driven to maintain the highest standards. Skilled communicator that prides on attention to detail. Strives to provide top quality patient care.

  • Team Leadership
  • Scheduling
  • Staff Management
  • Employee Training
  • Operations Oversight
  • Operations Support
  • Customer assistance
  • Guest inquiries
  • Customer Relations
  • Money handling
  • Point of sale knowledge
  • Inventory management
  • Time management skills
  • Proficient in Microsoft Programs
  • Reports and documents
  • Infection Control Standards
  • Patient Care
  • HIPAA Compliance
  • Patient Assistance
  • Dementia Knowledge
  • Feeding Assistance
  • Patient Bathing
  • Professional bedside manner
  • Direct Patient Care
  • Documenting behaviors
  • Patient-focused care
  • Recording vital signs
  • Tube feedings and medications familiarity
  • Medical Records Management
  • Relationship-Building
  • Excellent work ethic
  • Self-motivated professional
  • Good telephone etiquette
  • Cultural awareness
  • Reading comprehension
  • First Aid and CPR
Work History
Cage and Slot Operations Shift Manager, 08/2020 - Current
Fairview Manor Fairview, PA,
  • Trained, supervised and evaluated workers.
  • Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Oversees custody and balances of cage inventory, including currency, coins, checks, gaming chips, forms and records normally associated with the operation of the cage.
  • Completes all reports required to maintain a smooth operation.
  • Resolves employee and guest disputes not resolved at a lower level including resolution reports.
  • Responsible to investigate, review of variance and respond to NOE in a timely manner.
  • Responsible for all aspects of performance management to include training, employee evaluations, coaching and corrective action.
  • Responsible for assigning stations for staff and ensuring breaks run smoothly in accordance to operation needs.
  • Act in multiple positions during assigned shift.
Nursing Assistant, 08/2020 - Current
Forest Ridge Health And Rehab City, STATE,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Transported patients between rooms and appointments or testing locations.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering necessary treatments and evaluating patient needs.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
Cage and Slot Operations Supervisor, 06/2019 - Current
Clearwater Casino Resort City, STATE,
  • Responsible for scheduling staff, handling employee disputes and training new employees.
  • Providing assistance to new customers on game rules and operation of machines.
  • Oversees the operation of the Slot Department during assigned shift.
  • Ensures good quality customer service to Cage/Slots Department.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Motivated and trained employees to maximize team productivity.
Vault Cashier/Cage Cashier/Floor Attendant , 12/2017 - 06/2019
Clearwater Casino Resort City, STATE,
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Receives and exchanges cash, checks, gift certificates, gaming chips, slot tickets, and other vouchers from guests.
  • Maintains physical custody of the Cashier's inventory of currency, coins, tokens, forms, documents and records transactions accurately at a cashier station or working on the gaming floor.
  • Processes cash advances and check cashing.
  • Maintains payroll check cashing registry.
  • Performs basic troubleshooting on Player Terminals when rotated to floor.
  • Effectively, efficiently and professionally communicates with coworkers using electronic media.
Certificate : Biomedical Research And Global Health, Expected in 03/2016
West Sound Technical Skill Center - Bremerton, WA,
Certificate Of Completion : Nursing Assistant Training Program, Expected in 06/2020
Bremerton Skilled Nursing And Rehabilitation - Bremerton, WA,
High School Diploma: , Expected in 06/2016
Chimacum High School - Chimacum, WA
  • CNA - Certified Nurse Assistant
  • Basic Life Support- AED, Adult CPR, Child CPR, infant CPR
  • HIV/AIDS education and training- certificate of completion

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School Attended

  • West Sound Technical Skill Center
  • Bremerton Skilled Nursing And Rehabilitation
  • Chimacum High School

Job Titles Held:

  • Cage and Slot Operations Shift Manager
  • Nursing Assistant
  • Cage and Slot Operations Supervisor
  • Vault Cashier/Cage Cashier/Floor Attendant


  • Certificate
  • Certificate Of Completion
  • High School Diploma

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