Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking customer service professional accustomed to fast-paced environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Dedicated and motivated to improve service satisfaction and contribute to overall company success.
Ready to take on new challenges with organization that appreciates attention to detail and commitment to excellence. Offers experience in customer serivce. Considered honest, hardworking and customer-focused.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
08/2019 to CurrentCafeteria Staff Spring Education Group | Henderson, NV,
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Assembled and served meals according to specific guest requirements.
Organized food preparation stations and replenished supplies regularly.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Created food displays according to established standards, replacing dated products with fresh.
08/2017 to 08/2018Teacher Assistant Five Star Bank | Batavia, NY,
Supports classroom teachers by handling clerical work such as managing files, preparing materials and updating records.
Operated office equipment frequently, including keypunches, sorters and collators.
Assisted instructional staff with implementing lessons and activities for full classes and small groups.
Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Assisted teachers with instruction and provided clerical support for diverse needs.
Conducted special assessments and tutoring sessions to support individual student needs.
Supervised students and maintained security throughout school buildings and on field trips.
Marked homework assignments, tests and special projects.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Distributed and collected tests and homework to collate and prepare for grading.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
10/2010 to 07/2012TellerChase Bank | City, STATE,
Reported daily averages and shortages to operations department.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Maintained optimal financial controls by securing funds and making accurate transactions.
Managed opening and closing times for main branch.
Verified amounts and integrity of every check or funds transfer.
Adhered to regulatory and company security and audit procedures.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Supplied tellers with coin and currency as needed.
Processed treasury, tax and loan payments.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained confidentiality of bank records and client information.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Served customers each shift, remaining composed and professional even in high-stress situations.
08/2001 to 02/2010Cashier, Accounting Office, StockerWalmart | City, STATE,
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed hundreds transactions per day with exceptional accuracy.
Resolved issues with cash registers, card scanners and printers.
Performed manual deposits and expedited cash receipt entry processes.
Expedited entry of cash receipts and performed manual deposits.
Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Processed end-of-day paperwork using Walmarts SMART system, verifying deposits and rectifying discrepancies.
Verified invoices against delivered merchandise to check shipment accuracy.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Operated office equipment and technology, including scanner, label maker and telezon.
Replenished inventory with focus on addressing customer needs.
Education and Training
Expected in | Medical AssistingIvy Tech Community College of Indiana, Valparaiso, iN, GPA:
Expected in 06/2001High School Diploma | North Judson-San Pierre Jr Sr High School, North Judson, INGPA:
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