LiveCareer-Resume

cafeteria assistant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Confident shift leader with over 10 years of experience. Dedicated to cultivating positive and productive atmospheres for employees and customers. Committed to top-notch customer service and dynamic leadership.

Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.

Skills
  • Task Delegation
  • Relationship Building
  • Effective Customer Upselling
  • Food Safety Understanding
  • Customer Service
  • Staff Monitoring
  • Team Player
  • Hard-Worker
  • Leadership
  • Customer Relations
  • Staff Training and Development
  • Money Handling
  • Staff Supervision
Experience
Cafeteria Assistant, 05/2023 to Current
EnersysAnytown, CA,
  • Followed guidelines for safe serving, appropriate temperatures and proper presentation.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Maintained tools, equipment and surfaces in clean, neat and working order.
  • Greeted guests with friendliness and professionalism.
  • Prep work cutting vegetables and preparing sandwiches and salads.
Mail Carrier, 11/2019 to 01/2023
Princeton University StaffBoston, MA,
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Handled undeliverable mail in accordance with established procedures.
  • Delivered mail to residents and business within assigned area.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Scanned labels on letters or parcels to confirm receipt.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Bundled mail in preparation for delivery or transportation to relay boxes.
Waitress Supervisor, 03/2014 to 11/2019
Seafood Hut Of CalabashCity, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Calculated charges, issued table checks and collected payments from customers.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Observed food safety and sanitation protocols to reduce germ spread.
Captain Waitress, 04/2008 to 05/2014
Colemans Original SeafoodCity, STATE,
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Provided exceptional service to high volume of daily customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education and Training
GED: , Expected in 10/2019 to Penn Foster Online - Scranton, PA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Penn Foster Online

Job Titles Held:

  • Cafeteria Assistant
  • Mail Carrier
  • Waitress Supervisor
  • Captain Waitress

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: